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```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently, ensuring accuracy of information
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist guests with luggage storage, transportation arrangements, and other concierge services
- Process payments and maintain accurate records of guest transactions
- Collaborate with housekeeping and maintenance staff to ensure guest satisfaction
- Maintain a clean and organized front desk area
```Requirements```
- Previous experience in the hospitality industry preferred
- Excellent phone etiquette and communication skills
- Strong customer service and problem-solving abilities
- Knowledge of hotel operations and guest relations
- Familiarity with hotel management systems (e.g., reservation software)
- Ability to work flexible hours, including nights, weekends, and holidays
- Proficiency in multiple languages is a plus
As a Front Desk Agent, you will be the first point of contact for our guests. Your warm demeanor, attention to detail, and exceptional customer service skills will contribute to creating a positive experience for our guests. If you are passionate about the hospitality industry and enjoy interacting with people from diverse backgrounds, we invite you to join our team.
We offer competitive pay, opportunities for career advancement, and a supportive work environment. If you meet the requirements listed above and are excited about this opportunity, please submit your application today.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Full Time | Part Time
$26k-35k (estimate)
02/01/2023
06/14/2024
The job skills required for Front Desk Agent include Customer Service, Guest Service, Front Office, Accounting, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.