**Job Summary:** We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a professional manner. **Responsibilities:** - Respond promptly to customer inquiries via phone, email, or chat - Handle and resolve customer complaints with patience and empathy - Perform data entry and maintain customer records - Upsell products or services to customers when appropriate - Conduct outbound calling campaigns to follow up with customers - Communicate effectively with customers in English and Spanish - Analyze customer needs and recommend suitable products or services - Maintain a high level of phone etiquette and professionalism - Collaborate with the sales team to meet and exceed customer expectations **Skills:** - Proficiency in English and Spanish languages is preferred - Strong communication skills, both verbal and written - Ability to analyze information and make informed decisions - Experience in outbound calling and upselling is a plus - Excellent data entry skills with a keen eye for detail - Knowledge of sales techniques and strategies - Ability to work well under pressure in a fast-paced environment - Prior experience in customer service or related field is beneficial This position offers competitive pay, opportunities for career growth, and a supportive work environment. If you are a bilingual individual with excellent communication skills and a passion for delivering top-notch customer service, we encourage you to apply for this exciting opportunity as a Customer Service Representative.

Job Type: Full-time

Pay: From $15.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Call center
• In-person

Ability to Commute:

• Port Saint Lucie, FL 34952 (Preferred)

Ability to Relocate:

• Port Saint Lucie, FL 34952: Relocate before starting work (Required)

Work Location: In person