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Manager, Pharmacy Operations
Chewy Pittston, PA
$150k-170k (estimate)
Full Time | Retail Just Posted
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Chewy is Hiring a Manager, Pharmacy Operations Near Pittston, PA

Our OpportunityAs a Pharmacist Operations Manager for Chewy, you will support a team of top professionals that are committed to providing outstanding care and wellness services for the pet parents and their pets. In this role, you will be an integral leader of the pharmacy team and a partner in the overall Chewy eCommerce fulfillment network. Your success will be driven by your ability to lead and foster a culture of continuous improvement, quality, and incredible customer service.
What You’ll Do
  • Partner with the PIC in overseeing and directing a team of pharmacists, pharmacy technicians, and interns.
  • Upholds operational standards including performance metrics, safety, and compliance.
  • Perform all related duties and assignments as required for an ecommerce pharmacy.
  • Focus on customer satisfaction, ensure Chewy provides superior service using best practices and prompt engagement.
  • Perform personnel management including but not limited to performance management, training and coaching.
  • Manage daily workflow and adjust work force based on review of workload.
  • Review and approve pharmacist time off requests.
  • Review pharmacist attendance daily and complete appropriate coding on timecards.
  • Work closely with new hires to help train and onboard as needed.
  • Review workflow in all areas of pharmacy and address quality improvement opportunities with work force as well as leadership.
  • Review weekly labor forecast and proactively ensure that staffing levels are adequate. Schedule VOT or VTO as needed to properly cover business while also controlling cost.
  • Develop daily/weekly reports regarding the status of business and disseminate that information to the necessary parties.
  • Partner with PIC to drive continuous improvement efforts and lead implementation across shifts.
What You’ll Need
  • Current Pennsylvania pharmacist license
  • Willing to gain any additional license as required
  • Strong customer services and attention to detail
  • Ability to lead a team in a fast paced, high volume environment
  • Ability to work a variety of schedules including, evenings, holidays, and weekends
  • Have in-depth understanding of staff pharmacist job duties.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.If you have a question regarding your application, please contact HR@chewy.com.To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$150k-170k (estimate)

POST DATE

05/30/2024

EXPIRATION DATE

07/18/2024

WEBSITE

chewy.com

HEADQUARTERS

CLAYTON, IN

SIZE

15,000 - 50,000

FOUNDED

2011

CEO

DAVID BORTHWICK

REVENUE

$5B - $10B

INDUSTRY

Retail

Related Companies
About Chewy

Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 45,000 items (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer. Our commitment to customer service is the core of our brand, and our customers love us for it. We WOW pet parents through 24/7 assistance, advice and encouragement every day of th ... e year. We make pet parenting easy with our convenient Autoship subscription programwhich allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. As an e -commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers experience. From an easy to navigate website and highly rated mobile apps, to detailed order tracking and personalized Pet Profile features, we are transforming the way pet parents shop. We're also growing fast. No longer a young pup, we're proud to be one of the fastest growing e-commerce companies of all time. With growth comes the exciting opportunity to be a part of a world-class organization of diverse team members, responsible for driving our latest innovations and customer experiences. More
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