JOB DESCRIPTION

Discovery is at the core of everything we do - whether it’s a great value, incredible style, or building long-lasting partnerships with people around the world.

That’s what makes TJX different. You can find it all across our brands : TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense.

Every one of our brands has one thing in common : environments that are always changing. That’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself.

Come discover what different can mean for you.

Posting Notes : 3340 Monroe Avenue Pittsford NY 14534

JOB SUMMARY

Supports the District Loss Prevention Manager and Store Management by executing core

responsibilities, focused on acting as a visual deterrent to prevent potential loss / dishonesty and

by wearing a body worn camera. Supports a positive customer shopping experience in the store

and maintains a strong store partnership with store teams and loss prevention. Exercises sound

judgment in decision-making to ensure their safety, the safety of others, and the protection of

the Company brand. Adheres to Company policies and maintains and supports Company

culture and values.

Duties and Responsibilities

• Maintains a proper and professional stance in the designated area at the front of the store.
• Act as a visual deterrent to prevent potential loss / dishonesty.
• Review and understand the Store Emergency Response Guide sections titled Evacuating

People with Disabilities, Missing Child, Store Disturbances, Fire, Severe

Weather / Natural Disaster, Bomb Threat, and Imminent Threat.

• Wear a complete Company approved uniform.
• Wears a Company-issued Body Worn Camera, engages the camera during approved

situations for legal, safety, and training purposes, and adheres to proper use of the body

worn camera as outlined in policy and procedure.

• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or

customer service via a Company issued radio.

Observe and report any suspicious behavior or critical incidents to Loss Prevention or store

management.

• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure to not detain, stop, apprehend, chase, follow,

pursue, question, or accuse anyone of dishonesty or make a customer feel uncomfortable in

any way.

• Remain in their designated area of the store (aside from breaks).
• Call police only when directed by the appropriate LP Associate or Store Management in an

emergency.

Adhere to all Company Policy and Procedure prohibiting the use or carrying of any

weapons, including but not limited to guns, knives, tasers, stun guns, batons, pepper spray

or similar devices.

• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Discover Different at TJX means opportunity, teamwork, and career growth. That’s why working here is so much more than a job.

When you’re a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business.

Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes : 3340 Monroe Avenue Pittsford NY 14534

Last updated : 2024-05-19