Essential Functions

• Supervise Teller/CSR staff for Pittsburg
• Ability to perform all CSR/Teller functions.
• Develop & provide ongoing training for CSRs & tellers.
• Monitor new account and revised account exceptions for Pittsburg.
• Follow up with employees and other managers, as needed.
• Review monthly teller audits for accuracy.
• Perform all CSR duties daily.

• Meet and greet customers.
• Open and process new accounts.
• Revise and maintenance existing accounts.
• Cross-sell bank services and products.
• Send Customer wires.
• Assists with online banking needs.
• Assist with all debit card needs.
• Upkeep with new/revised account exceptions.

• Provide notary services.
• Manage teller operations for Pittsburg.

• Approve schedule.
• Manage vault.
• Review and approve transactions various reports.
• Buy/sell money from Fed.
• Review Currency shipment log.

• Maintenance and review dormant accounts daily.
• Review and submit daily funds availability hold notices to operations.
• Schedule monthly meetings for any training opportunities, updated policies, etc.
• Review timecards for accuracy & submit weekly reports.
• Balance and replenish ATM.
• Interview and hire all teller/CSR staff for Pittsburg.
• Upkeep with dormant SDB.
• Upkeep with safekeeping.

Additional Responsibilities

• Back up teller
• Perform other duties as assigned.

Required Education, Experience, and Skills

• Associate degree or equivalent hours, preferred.
• Five years banking experience required.
• Two years supervising experience required.
• Interpersonal skills to represent the bank in a positive way in dealing with customers and other employees.
• Ability to maintain confidentiality of bank records and customer transactions.
• Moderate knowledge of Microsoft Word and Excel.
• This position requires lifting up to 25 lbs.

Equipment Used

• Computer
• Document scanners
• Ten-key calculator

Equal Credit Opportunity Employer