Description

POSITION OVERVIEW:

Coaches are responsible for providing individual coaching, personal development and supportive case management to participants through a trauma informed and restorative justice lens; working collaboratively with the outreach partner staff; facilitating cognitive behavioral therapy groups, and; adhering to the CVI Philadelphia model, philosophies and approaches, manuals and policies. Coaches will be excellent problem solvers, comfortable with conflict and facilitating conflict resolution interventions, be energetic and flexible, collaborative, and proactive team members who positively and productively support high-risk participants

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage a caseload of approximately 15 CVI Philadelphia participants:
  • Conduct weekly one-on-one coaching sessions with participants,
  • Facilitate the development of individualized participant plans to achieve goals; continually reassesses goals and progress toward goals with participant in weekly sessions,
  • Review daily feedback performance reports from Crew Chiefs and respond accordingly with participant,
  • As directed by manager, and in collaboration with the Behavioral Modification Specialist, visit crews at work sites to enhance understanding of participants’ behaviors in various settings,
  • In collaboration with the Resource Coordinator, connect participants to appropriate services as needed. Document disposition of appointments
  • Serves as a general advocate for participants; provides mentoring and supportive case management services to participants in collaboration with Outreach partner
  • Provide job search assistance and support development of job search skills
  • Develop and lead work-readiness coursework and activities
  • Guide participants through transitional work experience and advancement opportunities
• Become a trained facilitator for cognitive-behavioral group work; actively participate in CBT consultation and prep groups; facilitate cognitive-behavioral group sessions; enter participant daily feedback into appropriate systems
• Participate in professional development trainings including but not limited to trainings focused on principles of trauma-informed care, cognitive-behavioral therapy, motivational interviewing, conflict de-escalation, harm reduction, and other relevant concepts, and apply that knowledge on a daily basis
• As participants are ready to advance, work with participants to determine the advancement opportunities they want to pursue, and connect them with appropriate opportunities
• Perform assessments for participant career interests and aptitudes in order to match them with subsidized employment tasks, unsubsidized employment opportunities, and appropriate training
• Lead work-readiness and job search skills instruction, including soft skills, resume preparation, interviewing skills, job search techniques, and related topics at the appropriate time in the TJ experience (in alignment with participant’s career stage)
• As directed by manager, act as an intermediary between workers and employers when issues arise in the workplace
• Participate in participant case reviews
• Complete and submit all necessary paperwork, data entry, and reporting within 24 hours
• Works hand in hand with the outreach provider staff and the CVI Philadelphia Community Project Manager to support participants’ success in CVI Philadelphia
• Support unsubsidized job retention efforts through participant follow-up contacts, check-ins with employers when appropriate, alumni visits and events
• As directed by manager, facilitate Transitional Jobs Orientation
• Complete and submit timely and accurate incident reports
• Ensures adherence to Philadelphia’s Department of Public Health’s guideline on managing public health pandemics including social distancing measures and wearing masks (self and participants)
• Other relevant duties as assigned

Qualifications

QUALIFICATIONS:

• Bachelor’s degree in a relevant field of study such as social work preferred.
• Three to five years formal work experience performing case management, counseling/ coaching in asocial service setting, preferably with formerly incarcerated individuals, opportunity youth, or similarly

at-risk populations, required

• Excellent written and verbal communications skills; excellent organizational skills
• Computer literacy commensurate with job duties
• Knowledge of workforce development and employment services for chronically unemployed

individuals or individuals experiencing poverty

• Knowledge of local ecosystem of support service providers preferred
• Basic understanding of cognitive-behavioral therapy, motivational interviewing, and trauma-informed

Care

• Commitment to the mission and values of CVI Philadelphia, as demonstrated by a professional approach that is strength-based, trauma-informed, inclusive, and grounded in human rights
• Must be willing to travel across Philadelphia County as needed
• No current gang affiliations; no pending criminal cases
• Individuals with criminal records and other lived experience are encouraged to apply

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.