Service Technician is a team member who has, or is learning, a working knowledge of window and door adjustments, parts, and operations. They adjust, repair and/or service windows and doors as recommended by the manufacturer.

Your efforts drive

• Customer satisfaction and retention, profitability of Service department and promotion of excellence for the Grand Openings Team.

You will be expected to

• Perform warranty and non-warranty inspections and adjustments, measure for product fit, and simple installations of parts and glazing units.
• Function as a team player under the direction of the Service Manager and General Manager
• Aid with Delivery and Warehouse team when needed
• Provide excellent communication and follow-through to maximize customer satisfaction and repeat/referral business.

Basic Requirements

• Background with carpentry, mechanics, or window and door service
• Willingness to learn correct installation techniques for windows and doors
• Willingness to troubleshoot, test, repair and service windows and doors
• Proficiency in driving trucks and trailers, basic hand tools, measurements on site, and glazing techniques, as well as maintaining a clean driving record.
• Positive attitude, professional communication, and problem-solving mindset
• Basic use of email
• English literacy

What we offer

• Full-time position, 40 hours per week and possible overtime.
• Hourly rate based on experience
• Service bonus paid after 90-day probation period
• Paid Time Off and holidays
• Competitive health insurance with vision and dental
• 401(k) Plan
• Friendly and dynamic work environment

Job Type: Full-time

Pay: $25.00 - $33.00 per hour based on experience

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday through Friday, hours as set by the Service Manager
• Based out of our warehouse in Pflugerville, travel throughout our sales area during the day for appointments

Job Type: Full-time

Pay: $25.00 - $33.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Tools provided
• Vision insurance

Compensation package:

• Bonus opportunities
• Hourly pay
• Overtime pay

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Window and door service: 1 year (Preferred)
• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Pflugerville, TX 78660 (Required)

Ability to Relocate:

• Pflugerville, TX 78660: Relocate before starting work (Required)

Work Location: In person