Position Description:

Supports the Senior Director of Strategic Communications in developing overarching internal and external (PR) communications strategies for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities and Thrive Services Group (TSG), bringing them to life through tactical execution. On the external side, manages the PR consultant to drive positive media coverage and through leadership strategies (speaking engagements, awards, targeted media pitching, etc.). Internally, works closely with cross-functional partners to create communications that drives engagement, builds our culture, and increases awareness and understanding of business priorities.

Essential Duties and Responsibilities:

• In partnership with the Senior Director of Strategic Communications, builds and oversees GCNA and TSG's PR and Corporate Reputation strategy and channels.
• Creates and manages editorial and content calendar to guide communications and ensure alignment with all other areas of Marketing and Communications.
• Coordinates all aspects of media interviews and opportunities, including PR Consultant role, press releases, messaging, and spokespeople.
• Builds relationships as well as systems to surface and develop stories and pitches from business partners.
• Assists with crisis communications and serves as a key member of the Incident Response Team.
• Serves as one of the on-camera media spokespeople for media opportunities as appropriate.
• Supports the Senior Leadership Team with communications and content for media interviews, external speaking engagements, presentations, and scripts.
• Builds and manages internal communications strategy and channels for GCNA and TSG.
• Supports cross-functional teams with internal initiatives, programs, and activations by providing counsel and developing communication strategies.
• Develops communications and content for current internal communications channels including quarterly Cookie Visits meetings, weekly all-Team Member email, the intranet, and digital media slides in Goodwill stores.
• Develops processes around organizational communication needs to allow for seamless announcements of Team Member programs, benefits, events, etc.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Bachelor's Degree or equivalent work experience in Marketing, Communications, Business or another related field preferred.
• Must have 4-7 years of experience in PR or communications with high volume employer (1,500 employees).
• Demonstrated excellence in written and verbal communication skills.
• Strong history of quickly building relationships, gaining credibility, and partnering with department leaders and peers.
• Strong organizational and detail orientation skills.
• Proficient with MS Office skills, including Word, Excel, and Outlook.
• Demonstrated ability to simultaneously manage multiple, complex projects in varying stages of development under time pressure and deadlines.
• Possess the maturity to handle sensitive information.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K (Immediate participation upon hire)
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work!

Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 602-535-4000, option 5, or .

We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website () to learn how to report it.