• Facilitate member & guest golfer check-in and fee collection for all golf shop purchases; control and manage play
• Assume departmental leadership role, coordinating the flow of information between the Golf Shop and Outside Service staff
• Responsible for accurately opening and closing the golf shop
• Manage the daily tee sheet in accordance with the facility green fee structure
• Assist in tournament operations and weekly events including planning, promotion, course set-up, preparation, scoring, prize distribution, and follow up
• Assist in the inventory control of hard goods, soft goods, and special orders including ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales
• Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies
• Assist in coordinating golf activities with other departments
• Conduct individual and group lessons
• Conduct oneself in a professional manner and always maintain a professional image
• Support safe work habits and a safe working environment at all times
• Attend all mandatory staff meetings
• Additional duties as assigned, including professional development.

• High school diploma or GED
• Maintain PGA of America membership in good standing in an active classification; or actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program
• Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
• Fundamental supervisory practices and principles
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
• Strong organizational, planning and prioritization skills
• Excellent customer service skills and the ability to work with people from a diverse range of backgrounds. Remain up to date on customer relationship management tactics and strategies
• Good communication skills both verbally and written
• Ability to communicate in the English language
• Experienced in tournament software operation
• Exceptional computer skills including Microsoft Word, Excel, and Publisher. Proficient in other applications, i.e., email, Google Suite, CRM software preferred.
• Ability to apply common sense understanding to complete instructions furnished in written, oral, or diagram form
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions

• Bachelor’s Degree

Job Summary