Job Title: Pet Groomer

Reports To: Manager

FLSA Status: Non-Exempt

Mr B's Pampered Pets Inc Job Description

Summary: Responsible for having a genuine love for dogs, possessing excellent grooming techniques, and exhibiting outstanding customer service skills. As a Dog Groomer, you will be responsible for providing grooming services to various dog breeds according to the clients' specifications while ensuring the safety and comfort of each dog by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

1. Performs grooming services such as bathing, brushing, hair trimming, nail clipping, and ear cleaning according to breed standards and client preferences.*

2. Assesses the condition of each dog's coat, skin, and overall health, and reports any abnormalities or concerns to the pet owners.*

3. Handles and restrains dogs safely and gently during grooming procedures to minimize stress and ensure their comfort.*

4. Communicates effectively with pet owners to understand their grooming requirements and provide recommendations based on the dog's breed and coat type.*

5. Maintains cleanliness and organization within the grooming area, including sanitizing tools and equipment after each use.*

6. Keeps accurate records of grooming appointments, services provided, and any special instructions from pet owners.*

7. Stays updated on the latest grooming techniques, tools, and industry trends through continuous learning and professional development.*

8. Upholds the company's standards for customer service and professionalism, ensuring a positive experience for both pets and their owners.*

9. Follows salon protocols and safety guidelines to prevent accidents, injuries, or the spread of infectious diseases among dogs and staff members.*

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

*Essential Function

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Education/Experience:

High school diploma or general education degree (GED); and three-year related experience and/or training; or equivalent combination of education and experience.

Equipment:

● Basic Grooming Tools

Knowledge, Skills, and Other Abilities:

● Proven experience working with dogs in a professional grooming salon or similar environment.

● Proficiency in bathing/brushing various dog breeds and familiarity with breed-specific grooming standards.

● Strong knowledge of dog behavior, handling techniques, and safety protocols.

● Excellent communication and interpersonal skills, with the ability to

interact effectively with pet owners and colleagues.

Physical Demands:

● Patience, compassion, and a genuine love for dogs.

● Ability to work efficiently in a fast-paced environment while maintaining attention to detail.

● Certification from a recognized grooming school or program is preferred but not required.

● Flexibility to work weekends and mornings/evenings as needed.

● Ability to groom cats is preferred but not required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to walk, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee must frequently lift and/or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts, and fumes or airborne particles. Employees are occasionally exposed to animal bites.

The noise level in the work environment is usually moderate.

*Essential Function

Benefits:

● Competitive hourly compensation package

● 401K Employer/Employee-Match

● Friendly and supportive work environment

● Ability to groom personal pets on closed days

● Paid 30-Min Lunch

Wage Range:

● $23 - $32 (Hourly) Tips

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Type: Full-time

Pay: $23.00 - $32.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Health savings account
• Paid time off

Compensation package:

• Hourly pay
• Tips

Schedule:

• 8 hour shift
• Monday to Friday
• Morning shift
• Weekends as needed

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Paxton, MA 01612 (Required)

Ability to Relocate:

• Paxton, MA 01612: Relocate before starting work (Required)

Work Location: In person