Business Analyst

Job Description

Reports To: Business Intelligence Manager

Direct Reports: None

Location : Pasadena, TX

ABOUT CSI

Control Solutions Inc. is a mid-sized, US-based specialty chemical manufacturer with a long-standing tradition of providing effective and economical solutions to our customers in the Pest Control, T&O, Consumer Products and Professional Animal Health Care markets.

CSI is one of the fastest growing companies in the industry, and we are a subsidiary of ADAMA within the Consumer & Professional (C&P) Business Units, the 5th largest Agricultural Chemical company in the world. This thriving partnership enables us to not only offer the largest selection of products, but also to introduce innovative, differentiated products with combination chemistry and our exclusive access to the broadest array of active ingredients in the industry.

Role Summary

Under the direction of the Business Intelligence Manager, this role will interface with and provide support to the Sales, Operations, and Finance teams with the primary focus of evaluating the company's performance against sales and profit goals and minimizing risk.

Duties and responsibilities

• Functions as the point of contact for rebate inquires. Monitors, maintains, and improves upon existing rebate reporting tools and reconciles reporting against financial data and rebate program terms.
• Collaborates with business stakeholders and IT, leading them through the lifecycle of gathering business requirements, identifying risks and dependencies, and developing and maintaining effective BI tools.
• In conjunction with an external vendor, administers Salesforce CRM platform, develops additional functionality, and identifies synergies between Salesforce and other software.
• Provides training to sales, sales management, and other key stakeholders on Salesforce, Power BI, and other relevant systems. Develops effective training documentation and video walkthroughs. Keeps manager and key stakeholders apprised of training progress and issues.
• Identifies gaps and issues with third-party datasets and provides regular summaries of findings to manager and sales team. Prioritizes correction of issues with internal stakeholders and vendors.
• Monitors access to third-party systems including Salesforce and Power BI and grants and revokes access as necessary.
• Maintains existing reporting tools and develops new tools as necessary.
Perform other duties as assigned or required.

skills and Abilities

• Bachelor's degree required. Focus in Computer Science, Finance, Business Administration or related field preferred.
• A minimum of two (2) years of relevant experience in a business-related environment required.
• A minimum of two years of experience with Power BI, tableau, or similar software is required.
• Must have excellent understanding of the fundamentals of DAX or equivalent experience in Tableau, SQL, or similar software.
• Strong analytical skills and working knowledge of business principles.
• Experience with Power Automate, SharePoint lists, and SQL is a plus.
• Ability to navigate and manage multiple deadlines to help achieve business objectives.
• Detail-oriented, results-driven self-starter who can thrive in a fast-paced environment.
• Strong communication, organization, and documentation skills.
Ability to work independently, within a team, across internal departments and with third party vendors to drive results.