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Mayfield Senior School of the Holy Child Jesus, a 9-12 independent Catholic girls’ school in Pasadena, California, seeks a highly responsive and customer-service driven Technology Support Specialist to provide support to students, faculty, and staff in a school with a student-owned 1:1 program. This
year-round position, including summer, will support the successful operation of the school’s technology program.
Reporting directly to the Director of Finance, the Technology Support Specialist is the first point of contact for all IT questions, including any application or hardware support questions or issues. They will analyze and diagnose issues and offer a prompt response and resolution working closely with outside vendors to facilitate repairs according to our contracted service-level agreements. The Technology Support Specialist must deliver outstanding customer service in a timely and efficient manner and have the ability to work in a fast-paced school. Working with our technology partner, Knowing Technologies, the Technology Support Specialist helps to identify, address, and escalate when needed any network issues, and provides on-the-ground support to resolve those issues.
Essential Duties and Responsibilities:
Qualifications
Physical Requirements and Work Environment:
Salary
The annual salary range for this position is $35-$40 per hour based on 3.5 days per week. A comprehensive benefits package will be provided including 403B matching contributions upon hire.
To Apply
Please send a cover letter, resume, and three professional references to Human Resources (HR@Mayfieldsenior.org).
Mayfield Senior School does not discriminate on the basis of race, gender, sexual orientation, or national and ethnic origin in the administration of its hiring practices.
Wage Range
The rate of pay offered to the selected candidate is based on internal pay policy and budget. New hires are commonly paid at the minimum of the wage range or within the lower part of the range. We consider a number of factors when making compensation decisions including, but not limited to, skill sets, experience, training and other department needs.
Full Time
$79k-98k (estimate)
05/23/2024
07/04/2024
The job skills required for Technology Support Specialist include Technical Support, Customer Service, Help Desk, Operating System, Active Directory, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Technology Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technology Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technology Support Specialist positions, which can be used as a reference in future career path planning. As a Technology Support Specialist, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technology Support Specialist. You can explore the career advancement for a Technology Support Specialist below and select your interested title to get hiring information.
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