2 Jobs in Park, MN
Park Nicollet Health Services is Hiring a Switchboard Operator Near Park, MN
Responsible for providing prompt, courteous and effective response to all calls into Park Nicollet Health Services through the Switchboard. This includes routing calls to appropriate departments, providing patient information, paging on call physicians, code processing, and related communication services. This position will effectively prioritize response to a wide variety of routine, public service and emergency support calls, requiring various problem-solving techniques and judgment. The Switchboard Operator will respond to emergency alerts and alarms to activate proper response, and provide general assistance to colleagues, patients, visitors, and members. This colleague must be a strong multi-tasker, problem solver, possess critical thinking skills and be detail oriented.
Work Schedule6:00am-2:30pm including weekends
Minimum Qualifications
- Education, Experience or Equivalent Combination:
- Minimum 1 year client facing customer service required.
- Licensure/ Registration/ Certification:
- Knowledge, Skills, and Abilities:
- Highly skilled in multitasking, detail-oriented, and possesses strong critical thinking and problem-solving abilities. Demonstrates excellent customer service skills and maintains emotional composure during emergencies.
- Education, Experience or Equivalent Combination:
- Post-secondary education preferred.
- Call center or Switchboard experience preferred.
- Licensure/ Registration/ Certification:
- Knowledge, Skills, and Abilities:
- Knowledge of Health Care industry; eagerness to take on projects and challenges.
About UsAt HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
Job Summary
Full Time
$30k-36k (estimate)
08/15/2023
06/28/2024
ceoparknicollet.com
Omaha, NE
<25
Related Companies
The job skills required for Switchboard Operator include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Switchboard Operator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Switchboard Operator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Switchboard Operator positions, which can be used as a reference in future career path planning. As a Switchboard Operator, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Switchboard Operator. You can explore the career advancement for a Switchboard Operator below and select your interested title to get hiring information.
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