General Purpose:The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. Showcasing excellent customer service and creating a warm and welcoming environment using The Golden Rule. Essential (primary) Functions:The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 4:30 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements. Packaging delivery orders and placing them in the order pickup area, order accuracy, effective communication, and exceeding guest expectations are typical tasks of drive thru. Secondary Functions:Any and all other tasks assigned. Cleaning tasks of the Red Book.Essential Physical Requirements:

• Good vision, general and close

• Good hearing

• Manual Dexterity

• Standing, bending, stretching and walking throughout shift

• Push and pull heavy objects

• Lift and carry 30 pounds

• Maintain good personal hygiene/uniform

Essential social & Mental Requirements:

• Able to use computer register

• Basic reading, writing and math skills

• Retain verbal requests

• Good verbal skills

• Able to work shift work

• Retain menu item information

• Able to market the menu

• Able to handle guest complaints

• Works well with others

• Able to count change

• Maintain composure while under stress