Job Description

Norco is currently seeking an individual to fill our Industrial Store Assistant Manager 2 position. The Industrial Store Assistant Manager 2 manages all aspects of his / her store in the absence of the Industrial Store Manager and assists the Industrial Store Manager in performing his / her daily tasks.

The primary duty of each Employee Owner is to serve, grow, enhance and protect Norco business. All Norco Employee Owners have a stake in the performance of the company and stand to benefit directly from the company’s growth and profitability.

Every Employee Owner is expected to be punctual, efficient, ethical, and professional in conduct and dress and work as part of a team with a positive attitude with respect for coworkers and customers.

The following essential duties may be carried out with or without reasonable accommodation :

• Plans, implements and documents drivers’ meetings and education programs
• Supervises the testing, evaluating, documentation and maintenance of adequate inventory
• Evaluates, documents and rectifies all safety hazards in and around the office and warehouse
• Works with store personnel to meet all customer requirements
• Communicates and resolves problems with customers
• Services walk-in customers
• Assists in preparing driver routes, logs route changes and driver communication on route sheets as they occur
• Supports marketing accounts as assigned by the Vice President of the Industrial Division
• Responsible for supporting the store manager in ensuring profit margins are maintained at an acceptable level in accordance with guidelines set forth by the Vice President of the Industrial Division
• Reviews profit margin reports, incoming and outgoing statements to support Store Manager expectations
• Controls store inventory and expenses
• May hire, discipline, and terminate staff, as needed
• Monitors employee performance along with supporting Store Manager in annual performance appraisal process
• Coordinate staffing schedules, track employee attendance, punctuality, and vacation time
• Process all employee paperwork in a timely manner
• Communicate and enforce all company policies, procedures and safety rules
• Lead, train, develop and motivate department’s employees
• Oversee the activities of the department’s employees
• Prioritize and delegate job tasks to staff to ensure timely completion
• Performs other duties as assigned or needed
• Building and grounds maintenance
• Fit testing respirators for customers
• Wage $24.00 / Hr - $26.00 / Hr DOE

Qualifications

Education or Experience Required :

• Prior sales and / or management experience
• High school graduate or equivalent, college degree preferred

Knowledge, Skills and Abilities :

• Ability to effectively supervise and manage personnel
• Strong organizational and problems solving skills
• Perform basic mathematics calculations
• Strong verbal and written communication skills
• Good training skills
• Accurately enter data into computer and acquire a working knowledge or any software applications applicable to the position
• Read reports, computer screens, etc.
• Detail oriented
• Ability to perform multiple tasks
• Excellent customer service skills
• Ability to read written materials, PC screen, etc.
• Working knowledge of welding, gases and supplies
• Ability to sit and / or stand for extended periods of time
• Ability to lift up to 10 lbs. frequently and up to 75 lbs. occasionally, to a height of 36 inches
• Ability to grasp, push and pull
• Perform tasks requiring manual dexterity (i.e. processing paperwork, filing, stapling, sorting)
• 10-key by touch

Additional Information

Norco offers a competitive compensation / benefit package, including :

• Employee Stock Ownership Plan (ESOP)
• Health, Vision and Dental Insurance
• Health Savings Account (HSA)
• Medical and Dependent Care Flex Accounts (FSA)
• Life Insurance provided at no cost to employee by Norco
• Supplemental Accident, Disease, and Life Insurance options
• Employee Tuition Reimbursement
• 401(k) with Employer Matching
• Wellness Program
• Employee Discount on products sold by Norco

Norco, Inc is an Equal Opportunity / Affirmative Action Employer

Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Last updated : 2024-05-21