OCO's Health & Nutrition Services include Family Planning, WIC, Meals on Wheels, Cancer Services, Migrant Services, and more. This position performs a variety of support clerical and administrative duties for the provider and clinical staff to support smooth daily operations at health center(s). Always maintain patient confidentiality and follow regulations, policies and procedures.

Clerical Duties:

• Maintains patient confidentiality and confidentiality of health center information/operations.
• Responsible for providing care to patients under the supervision of OCO’s providers and Practice Manager.
• Performs medical receptionist duties and related work as necessary.
• Assists with completion and follow-up of Family Planning Benefits Program, CHP, FHP, MMC discount fee, etc.
• Functions as a member of the business team, providing front desk and business area tasks by being cross-trained.

Clinical Duties:

• Handles initial screening and triage of patients, both in person and over the phone.
• Rooms patients; interviews them for general condition and presenting reason for visit; takes and records patient history and vital signs.
• Collects specimens from patients including venipuncture, performs testing of routine specimens.
• Provides counseling and education for all contraception, and treatment counseling for STD’s.
• Assists provider with examinations, diagnostic and other procedures such as Nexplanon, IUD placement, colposcopy and biopsies.
• Receives labs/testing results performed outside the center, documents accordingly and provides results to patients as directed by OCO medical staff.
• Documents all activities/interventions, patient responses, medication dispensed and/or prescribed, etc. in the electronic medical record (EMR).

MINIMUM REQUIREMENTS

• Must have general healthcare knowledge; basic nursing principals, protocols and medical terminology.
• Must have knowledge of electronic medical record and paper reporting/recording and filing.
• Must maintain high degree of confidentiality, exhibit professionalism, good judgement and flexibility.
• Must be familiar with program/agency and regulatory policies and procedures, including infection control, environmental safety and patient confidentiality, etc.
• Must be able to type and/or edit approximately 60 words per minute with accuracy.
• Must have a valid NYS Driver’s License with driving background within OCO policy and a reliable, insured vehicle. Must have the ability to travel between all OCO Reproductive Health locations.

MINIMUM QUALIFICATIONS:

• Post High School Education/Training in Medical Assistant Program; or
• Graduate of NYS Medical Assistant Program

Per-diem Schedule: As Needed

Grade 8

Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.