Job Description:

A Loan Originator Assistant (LOA) will assist the Loan Originator(s) in managing aspects of the customer pipeline.

Major Responsibilities:

• Manage the client pipeline and maintain the database of current and potential clients, which includes, but is not limited to, entering current and accurate information into our system. 
• Assist the Loan Originator in marketing efforts and lead generation
• Request client referrals.
• Make appointments with, meet with, and work with clients regarding loan application and associated processes.
• Gather loan documentation and ensure all documentation is done properly and moving through the process in a timely manner.
• Facilitate effective communication between all parties involved in the application/filing process
• Assist Loan Originator in general administrative and clerical duties
• If currently NLMS licensed: Make outbound calls. Assist Loan Originator in completing and processing loan applications. Stand-in with clients in place of the Loan Originator as requested by the LO.
• Performs other duties as assigned
• Represent Nations Reliable Lending, LLC in a professional manner by dressing professionally daily while in the office or when attending events. 
• Practice Nations Reliable Lending, LLC Core Values: I C.A.R.E. (Integrity and Honesty, Communication, Accountability, Reliability, Empowering)

Knowledge/Skills/Experience/Expectations:

• Must have excellent customer service skills, able to work in a team environment and proficient with computers. Basic to Intermediate computer skills in Microsoft Office, including Word, Excel, and Outlook are required. Encompass experience preferred.
• Excellent written and oral communication skills.
• Analytical with good attention to detail.
• Good judgment and the ability to work independently.
• Good math skills.
• Ability to multitask, work well under time constraints and within deadlines.
• High School diploma or equivalent.

Experience in mortgage banking or related industry preferred.