1 Job in Orleans, LA
Benchmark, Pyramid Luxury & Lifestyle is Hiring a Front Office Manager Near Orleans, LA
- Full Time employees have access to Medical and Dental insurance to fit your needs
- Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
- 401K match (Let us help you build your financial future)
- Companywide Hotel Room Discounts (Who doesn’t love to get away)
- Paid Time Off
- Employee Assistance Program (We are here to support you)
- Employee family events (bring the kids!)
- Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
- Many more, please inquire for more details
- You will oversee the Front Office operations to lead the team in helping guests discover their “Wanderlust” experience
- You will be involved in the financial performance of the hotel with responsibilities to include managing the annual budget, maintain labor costs to forecast/budget, manage spending accounts and review monthly Profit & Loss reports.
- You will develop and mentor a team for the Front Desk Agents, Bell Staff, Concierge
- You will ensure proper training materials are in place and used by each department. Implement coaching, career planning and recognition programs for all associates.
- You will monitor room inventory, rate and plan availability and lead the team to maintain average daily rate to ensure revenue maximization forecasting occupancy.
- Participates in Revenue Optimization Committee (ROC) meetings.
- You will lead by example to ensure all guest interactions are handled in a professional manner.
- Provide exceptional customer service by being engaging and taking sincere interest
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
- Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
- Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day
- Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
- Someone with 3-5 years experience leading a Front Office team in a service focused hotel or resort environment
- Someone available to work a flexible schedule to include nights, weekends and holidays
- Someone with a college degree preferred
- Someone with a strong desire to make an impact on other people
- Someone with an outgoing and engaging personality
- Someone with strong Computer skills, and experience with PMS systems
- Someone with excellent verbal and written communication skills
- Someone with the ability to work in a fast-paced setting
Job Summary
Full Time
$50k-73k (estimate)
05/21/2024
06/14/2024
The job skills required for Front Office Manager include Front Office, Customer Service, Front Office Operations, Coaching, Housekeeping, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Manager job description and responsibilities
Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.
01/10/2022: Modesto, CA
Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi
02/14/2022: Saint Cloud, MN
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
01/07/2022: Helena, MT
The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.
01/29/2022: Manchester, NH
Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.
12/23/2021: Cedar Rapids, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Manager jobs
According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.
02/19/2022: Knoxville, TN
New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.
01/26/2022: Pascagoula, MS
Someone who wants to become a front office manager will need both office and people skills.
01/26/2022: Parkersburg, WV
Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.
01/25/2022: Juneau, AK
Someone who wants to become a front office manager will need both office and people skills.
02/27/2022: Mesa, AZ
Step 3: View the best colleges and universities for Front Office Manager.
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