Primary Responsibilities
1. Contributes to an environment of total customer satisfaction by making the customer's needs the first priority.
2. Attains daily standards. Develop improved selling skills through Company training programs.
3. Seeks to identify customer needs. and sells according to the customer's needs and buying potential.
4. Develops and maintains a complete knowledge of the merchandise. Learns the features and benefits through sales meetings, sales bulletins, trade magazines and independent study.
5. Completes DCA's Diamontology course.
6. Responds to customer complaints/issues in a prompt and courteous manner.
7. Develops a full understanding of Company sales and credit policies and procedures.
8. Follows all Company directives,policies and procedures.
9. Monitors and maintains the saleability of the merchandise: ticketed properly, clean and attractively displayed.
10.Receives and appropriately handles customer jewelry left for repair. Provides minor repair service as necessary.
11.Maintains the appearance of the sales floor and display areas. Keeps showcases and understock clean and orderly.
12.Acts in a manner that will merit the goodwill and respect of customers and fellow Team Members. Consistently maintains a neat, professional appearance.
13.Implements merchandising and advertising programs. Sets up advertised merchandise displays. Reports customer requests. Conducts and assists with merchandise inventories as requested.
14.Records all sales and non-sales transactions on the P.O.S. terminal.

15.Reconciles daily totals from the P.O.S. terminal and prepares all related reports.

16.Reconciles cash drawer and completes cash handling responsibilities applicable to the shift.
17.Adheres to merchandise control procedures and completes in-store transfers, case counts and other tasks as required.
18.Enforces all policies regarding security and loss prevention. Exercises every effort to protect Company interests.
19.Assists with interior and exterior maintenance of the store as required. 20.Performs other duties as assigned.

Required Skills and Abilities
1. Ability to attain required sales goals.
2. Positive, enthusiastic attitude.
3. Ability to persuade and influence others.
4. Ability to understand and apply written and verbal directions.
5. Good communication skills.
6. Tactful, friendly manner in dealing with people.
7. Ability to perform simple numeric calculations.
8. Willingness to accept direction, suggestion and constructive criticism.
9. Cooperative, team spirited work style.
10.Ability to operate all sales related equipment.

Job Types: Full-time, Part-time, Seasonal

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Weekends as needed

Work Location: In person