Job Title: Residential Service Technician

Job Description: Facilitate in repairing and replacing Garage Doors and Operators. Strive to provide exceptional service, and Contribute to our Mission and Vision

Reports to: Residential Service Manager

Pay: Training pay is $18 an hour (more for Expereince Garage Door Technicians)

After training pay is piece rate, techs are paid per call.

Critical Tasks & Responsibilities
● Service, maintain, upgrade and install residential garage doors and operators
● Provide and follow up on estimates for repair or replacements
● Scrum with Residential Service Manager Daily to followup on incompletes and update point of contact.
● Keep Truck inventory in check.
● Maintain company provided truck.
● Complete emergency calls and service.
● Utilize company software to complete, bill, estimate and organize work orders.
● Effectively communicate in person, via phone, text and/or email with customers.
● Arrive to all scheduled appointments in the assigned time window
● Educate Homeowners about their products.
● Obtain payment and appropriate signatures from homeowners.
● Defend and promote the Lowry Doors culture.

Required Competencies and Qualifications
● 1 year construction and/or mechanical experience
● 1 year customer service experience
● Valid Driver's License and a clean driving record
● Must be able to work legally in the United States.
● Fluent in English

● Embodies core values of honesty and Integrity
● Organized
● Goal oriented
● Moderate computer and technology skills
● Proficient with hand and power tools
● Able to repeatedly lift 75 lbs. over your head and carry for 100 ft.
● Comfortable working at heights up to 20 ft.
● Maintain professional appearance.

Lowry Doors – The Professionals Since 1950
Professionalism is both an attitude and a skill set. Professionals are experts in their fields and possess the education and experience to apply theoretical knowledge to practice. They perform consistently at a high level, solve problems, are customer-focused and promote continuous improvement. A professional's quest for challenge, responsibilities, learning and development makes the difference between someone invested in a career and someone only doing a job. True professionals also exhibit personal ethics that make them ideal representatives of, and advocates for, an organization's code of ethics.

Mission Statement Vision Statement
We provide and maintain a legacy To maintain our status as the #1 garage door of professionalism through our company in Utah County with our exceptional personnel and offerings and spread our honest and quality service and professional legacy across Utah with the latest sales to residential and commercial and best quality of product offerings.
We help each employee grow to their full garage door customers. potential, provide wealth for today and the future, and develop skills to lead their families and community.

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights

Supplemental pay types:

• Tips

Experience:

• Garage Door: 1 year (Preferred)
• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person