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Ace Handyman Services
Omaha, NE | Full Time
$18-22 (estimate)
2 Weeks Ago
CSR/Dispatcher
$18-22 (estimate)
Full Time 2 Weeks Ago
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Ace Handyman Services is Hiring a CSR/Dispatcher Near Omaha, NE

If you love people, love to help, and love to work hard and win, we would love to meet you!

Ace Handyman Services is a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to ensure efficient and smooth daily operations.

Our ownership group is growing - launching the Omaha location 3 years ago, our Lincoln location just over a year ago, and our third location in Des Moines, Iowa a little over a month ago, we are looking for individuals looking for an opportunity to grow with a company - now is the time to join our work family!

In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey. This is a high call volume and fast paced role, this person must thrive in a fast and busy environment! This position will also assist with most of the daily administrative tasks - warranty calls, data entry, customer follow up, etc.. This position will also ideally help support and manage our other two offices in Lincoln and Des Moines.

Other tasks associated with this position:

  • Building our team of craftsman - this would include facilitating screening calls, interviews, hiring, and orientations with new craftsmen. a
  • Potential networking opportunities to get the word out in the community about who we are and what we do!

This is a great opportunity for you to grow toward advancement in a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise.

If this sounds like the kind of career move you’ve been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!

Here is just some of what we have to offer:

  • Competitive pay ranging between at $18-$22/hr. depending upon experience.
  • 401K plan
  • Aflac accident plan/coverage
  • Paid Vacation
  • Performance bonuses
  • Team Outings
  • Cell phone reimbursement
  • Company credit card
  • Flexible scheduling
  • Advancement and growth opportunities
  • Regular pay reviews
  • Plus more!

Job Requirements

We are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. We want your personality! You will also need a strong solution-focused attitude and be quick on your feet.

Specific qualifications for the role include:

  • Comfortable with sales
  • Adaptive to technology
  • Strong customer service skills
  • Excellent office management skills
  • Solid typing skills
  • Great multitasking and prioritization skills
  • Exceptional communication skills
  • Sales and/or Marketing – a basic understanding of sales and marketing, experience is a plus!
  • Customer-facing experience, a plus

Build fun and rewarding career with an industry leader!

Apply now!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Paid time off

Shift:

  • 8 hour shift
  • Day shift
  • No nights

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Application Question(s):

  • Are you comfortable managing, coaching, and training employees?
  • Are you willing to attend networking events? These are held during work week hours.
  • What makes you a good candidate for this position?
  • In the busy times we can receive 50 inbound phone calls a day, are you comfortable in a fast paced environment like this?
  • Can you work in a position with weekly/monthly sales goals?
  • Does it sound fun to talk to customers all day long? Do you get energy/excitement from talking and working with a variety of customers every day?

Ability to Relocate:

  • Omaha, NE 68124: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$40k-53k (estimate)

POST DATE

05/13/2024

EXPIRATION DATE

05/13/2024

WEBSITE

besthandymaninsantabarbara.com

HEADQUARTERS

Santa Barbara, CA

SIZE

<25

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The following is the career advancement route for CSR/Dispatcher positions, which can be used as a reference in future career path planning. As a CSR/Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CSR/Dispatcher. You can explore the career advancement for a CSR/Dispatcher below and select your interested title to get hiring information.