The Quality Assurance Manager performs compliance activities in support of Quality Management and leads the Company’s Quality Assurance (QA) efforts, including maintaining the Company’s current ISO 9001/AS9100 program certification and obtaining/maintaining any other required QA certifications or programs. The Quality Assurance Manager reports to the Chief Administrative Officer (CAO).

Essential Duties of the Position

• Lead Company-wide Quality Management System (QMS).
• Remain up-to-date on any changes in QMS requirements
• Maintain, improve, and establish new procedures and quality Objectives & Metrics.
• Communicate and Train staff on procedures and QMS & Objectives.
• Conduct management reviews of the QMS
• Continual Process Improvement, Corrective Action Records
• Process Control through Procedures, Work Instructions and Specifications
• Document Control & Revisions, Change Management.
• Calibration & Maintenance and Traceability; Monitoring & Measurement of Process
• Customer satisfaction & support, Completion of customer document requests
• Internal and External audits, Supplier Quality
• Customer audits, complaints, external compliance requirements
• Additional responsibilities to support Quality Assurance for ISO 9001/AS9100 QMS.
• Maintain open and clear communication regarding revisions, updates, changes, non-conformance, or any other related activities that may affect Company compliance and QMS requirements.
• Balance QMS requirements with operational needs to ensure no policies or procedures unnecessarily inhibit the organization’s agility.
• Schedule and conduct audits for ISO 9001/AS9100 QMS (internal, external, customer).
• All other projects as assigned

Required Skills & Experience

• Proven track record with External (3rd Party & Customer) Audits
• Ability to conduct internal audits, including preparation/training of participants, drafting/presenting summary of outcome, and preparing plans of action for improvement upon completion of internal audit
• Strong organization, planning, attention to detail
• Self-motivated and capable of independent problem-solving and production
• Effective communication both verbal and written. Ability to communicate affectively, both orally and in writing, with employees at all levels of the organization to ensure compliance goals/requirements are met while maintaining as much flexibility as possible for internal operations.

Qualifications

Bachelor’s degree and 5 or more years of quality management level experience. Must have skills in problem solving and analysis. Must be customer/client focused and be able to manage projects in a timely manner. Proficient in Microsoft office products. Must be able to obtain a security clearance of secret eligibility.

• Thisjob description is not designed to cover or contain a comprehensive listing of activities. Duties or responsibilities that are required of the employee may adjust frequently to ensure flexibility with changing environment.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability.