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Description
This position will work 24 hrs per week and float to our Oconto Falls, Lena, Gillett, Suring and Mountain Clinics
Job Description and Essential Functions
Job Title / Position : Patient Services Representative
Job Classification : Administrative / Professional Support
Date of Analysis : 5 / 29 / 13 Date of Revision / Review : 06 / 2020, 06 / 2021
THE MISSION STATEMENT
To take care of people with passion, pride, and respect.
OVERALL EXPECTATIONS STATEMENT
Providing exceptional care for our patients as well as recognizing the value of your co-workers is the expectation of all members of the Prevea Health organization.
All members are expected to focus on the patient's needs; relate to all in a friendly, accepting manner; communicate in a positive and professional way to patients and co-workers;
use time effectively and efficiently; and demonstrate an overall high level of performance.
Brief Description of Job Responsibilities :
Greets, instructs, directs and schedules patients and visitors in an engaging and positive manner. Serves as a liaison between patient and medical staff.
Makes a positive first impression on any person utilizing Prevea Health services, whether on the phone or in person.
Major Responsibilities :
Specialized Requirements :
Performance Requirements :
Education / Experience / Certifications :
Non-Essential Duties : Other duties as assigned
Typical Working Conditions :
Work is performed in an office environment. Involves continual contact with staff and the public. Possible exposure to communicable diseases.
Typical Physical Demands :
Requires sitting for long periods of time. Working in an office environment. Some bending and stretching is required. Vision must be correctable to 20 / 30 and hearing must be in the normal range.
Working with occasional stress and the ability to adapt to continuous change is required. Use of telephone and computers are required.
Manual dexterity required for use of phone, calculator, and computer keyboard.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire.
Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit
Essential Functions / Physical Demands
Job Title / Position : PSR
Job Classification : Administrative / Professional Support
Frequency of activity required to perform the job
Never
0% of work day)
Seldom
1-10% of work day)
Occasional
11-33% of work day)
Frequent
34-66% of work day)
As Required
Greater than 67% of work day)
Physical Requirements
Stand
Walk
Drive
Climb (Stairs / Ladders)
Bend (Neck)
Bend (Waist)
Squat
Kneel / Crawl
Twist / Turn (Neck)
Twist / Turn (Waist)
Lift / Carry 0-10 lbs.
Lift / Carry 11-25 lbs.
Lift / Carry 26-35 lbs.
Lift / Carry 36-50 lbs.
Lift / Carry 51-75 lbs.
Lift / Carry 76-100 lbs.
Lift / Carry >
100 lbs.
Push / Pull up to 10 lbs.
Push / Pull 11-25 lbs.
Push / Pull 26-35 lbs.
Push / Pull 36-50 lbs.
Push / Pull 51-75 lbs.
Push / Pull 76-100 lbs.
Push / Pull >
100 lbs.
Reach (Above shoulder level)
Reach (Below shoulder level)
Simple Grasping (Hands / Arms)
Fine Manipulation (Hands / Arms)
Gross Manipulation (Hands / Arms)
Vision Requirements
Color Discrimination
Near Vision (Correctable to Jaeger 2 or 20 / 30 binocular)
Distance Vision (Correctable to Snellen chart 20 / 30 binocular)
Hearing Requirements
Hears Whispers
Hears Whispers 3-8 feet
Last updated : 2024-03-29
Full Time
$39k-52k (estimate)
03/31/2024
04/05/2024
The job skills required for Patient service representative include Customer Service, HIPAA, Communicates Effectively, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.