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Job Summary:
The Sales Associate supports all efforts to effectively service the GO Riteway client base. This includes corporate, contract and retail customers. The role serves as the primary customer contact for taking inbound phone and email inquiries for all of our chauffeured transportation services. While the main focus will be entering orders and quotes into our proprietary system, appropriate outbound calling to follow up and confirm trip details and payments are also key to this position. Response to customer requests, concerns, and service issues are balanced with internal initiatives assisting Account Managers. Interacts with scheduling and support staff to guarantee customer satisfaction. Based on performance, this position’s career-path may include Account Manager and Sr. Account Manager roles.
Essential Duties & Responsibilities:
We are seeking a highly motivated, service-oriented Team Member whose responsibilities will include:
Supporting customer sales team as needed with inbound and outbound calls.
Using proprietary transportation software to track and respond to customer requests.
Demonstrating exceptional customer service skills.
Developing and maintaining positive relationships with retail and corporate customers.
Accurately entering trip and client information into computer systems.
Representing GO RITEWAY at local off-site events as needed; visit customer sites for staging of moves (i.e., trips, conventions, conferences, etc.) as requested.
Working directly with internal staff and external customers to address and resolve service issues.
General Qualifications:
Minimum of two (2) years prior experience in a customer sales and service role. Call center or phone sales experience preferred.
Demonstrated computer proficiency and social media.
Ability to use oral, written and listening skills to communicate and clearly convey information to others.
Demonstrated ability to work well with others collaboratively in a team environment.
Troubleshoots and resolves issues quickly and effectively to ensure timely service and customer satisfaction.
Ability to handle multiple tasks, organize and prioritize workload.
Attentive to detail.
Desired Qualifications:
Experience in transportation (people/customer service) and/or travel/hospitality industry.
Familiarity with computer programs for the transportation industry.
COMPENSATION AND BENEFITS:
Competitive wage; health, dental, vision and life insurance. Additional voluntary benefits (Short Term Disability, Accident, Critical Illness/Cancer); 401(k) retirement with company match. Paid vacation, paid time off (PTO)
EOE of Minorities/Females/Vets/Disability
WWW.GORITEWAY.COM
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
Shift:
Weekly day range:
Work Location: In person
Full Time
$78k-105k (estimate)
05/03/2024
08/30/2024
The job skills required for Sales Associate include Customer Service, Initiative, Transportation, Listening, Customer Sales, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales Associate positions, which can be used as a reference in future career path planning. As a Sales Associate, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Associate. You can explore the career advancement for a Sales Associate below and select your interested title to get hiring information.
If you are interested in becoming a Sales Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales Associate job description and responsibilities
Organized customer database and detailed customer purchase history to streamline sales process for each specific customer.
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They observe the process and other details related to sales.
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Sales associates are responsible for selling products or services while providing excellent customer service.
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Sales associates greet customers on arrival then assist the customer with any questions they have about the purchase they want to make.
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A sales associate can be employed full-time, part-time or on a seasonal basis.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales Associate jobs
Most job descriptions for a role as a sales associate look for the following traits and experience.
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For those who don’t have much sales experience, a retail position can be the perfect start.
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A sales associate’s time can be challenging to manage at times, but a good sales associate will find a system that works for them.
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Sales associate positions require highly focused professional summaries that demonstrate sales experience and results.
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Understand first and learn maths second.
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Step 3: View the best colleges and universities for Sales Associate.