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TekSystems is currently hiring for several Medical Schedulers in the White Marsh / Nottingham area! These positions are PERMANENT and they are also HYBRID!
MUST HAVE : Any healthcare experience in medical scheduling, medical front desk, patient access, medical call center, or something related!!
Description :
SHIFT- Monday to Friday 8 : 00 AM to 5 : 00 PM (They are technically off at 4 : 35 once the last call is out of their system).
This is NOT patient facing, small call center high cubes
Will be using IDX, openscape, medconnect, sharepoint systems
Will be taking 50-70 calls per day
Completes call processing in an efficient manner. Remains aware of call volumes and works as part of the team to handle the peak call volumes.
Cross sells the multiple locations and physicians available with sub-specialty per protocol.
Demonstrates ability to use Centricity Business, Centricity EMR and other Contact Center applications as required to assist with the callers needs.
Displays characteristics of inquiry, empathy, courtesy and respect during communication with customers.
Ensures complete communication (closes the loop and follow up) between key customer groups, including internal and external customers, in an appropriate and timely manner.
Facilitates new patient registration and updates current registration.
Maintains protocol knowledge base and skill set for scheduling across multiple subspecialties or locations and meets established goals for scheduling accuracy.
Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees and represents the department and hospital / facility in community outreach efforts as appropriate.
Participates in physician practice meetings as required, including training with physician secretaries, regular staff meetings, and / or other training classes as directed.
Proactively reads emails daily and reviews other written sources to keep up to date on all communications / changes within the protocols and the Contact Center.
Responds to telephone inquiries from patients, physicians, employees and other callers regarding appointments, referrals, provider messages
Utilizes physician protocols to schedule appointments for subspecialties or locations and meets established Contact Center performance goals.
This would be scheduling for various sites such as Ambulatory, primary care, cardiology, plastic surgery, gastro, rectal, etc.
Additional Skills & Qualifications :
High school graduation or equivalent; Associates degree preferred. Must have 2 years working in a healthcare / scheduling type role (can come from patient service coordinator, front desk, etc).
About TEKsystems :
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-05-25
Full Time
Business Services
$38k-46k (estimate)
05/26/2024
08/22/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Medical scheduler include Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical scheduler. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical scheduler. Select any job title you are interested in and start to search job requirements.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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