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Benefits/Perks
About Us
We are a local woman owned business providing comprehensive IT services to small- and medium-sized businesses in the San Fernando Valley area. Nationwide, TeamLogic IT is a recognized Managed Services leader, winning MSP of the Year multiple times. Our mission is to create business owner confidence in their IT infrastructure to ensure our clients can operate their businesses securely, reliably, and optimally. We help ensure their technology reliably supports their business operations, scales with their growth, and secures the information and intellectual property that powers their business using our depth of experience, proactive management, periodic technical reviews, and best-in-class support and tools.
We focus on consistently training, mentoring, and investing in our staff's technical and customer service knowledge and skills setting us apart from our competitors and ultimately positively impacting our clients support experience. Our technicians learn from one another, create smart solutions to resolve challenges, share best practices across technician community to foster collaboration and better serve our clients.
About You
You are an experienced IT professional looking for a change. You like learning, challenges, leading and working in a team. Helping people/clients gives you a huge sense of satisfaction and accomplishment. You understand that building trustful relationships is key. You are good at what you do, and you also know areas you need to improve. You have a strong drive for results, and you help make others better. You want to help grow the business while working in a company where you are valued, the work you do has tangible impact, and there is opportunity for advancement and growth.
The Opportunity
The IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The position requires experience, outstanding customer service and personal communication skills. The successful candidate communicates well with clients, solves their problems, and follows up to ensure client satisfaction. The position offers the opportunity to grow your career, leverage cutting-edge tools and technology, work onsite and remotely while engaging with clients. There is always a new problem to solve and solutions to design and build.
The IT Technician responds to support requests in a timely manner, supervises the servicing for all support tickets, and ensures the satisfaction of the end-user, among other technical duties. IT Technicians have good interpersonal skills, possess the ability to problem solve at a high level, have extraordinary customer service skills, strong multi-tasking and organizational skills. The selected candidate will be results-oriented, self-motivated, energetic, professional, reliable, and a team player. A positive, service-oriented personality is a must.
If you want to grow your career, have a positive impact, continue to grow your skills and expertise, then this job could be yours. Level II IT Technician Ideal Qualifications:
Ideal Certifications
Level II IT Technician Requirements:
Job Type: Full-time
Pay: $26.00 - $30.00 per hour
Expected hours: 8 per week
Benefits:
Experience level:
Schedule:
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
Business Services
$66k-82k (estimate)
05/23/2024
09/19/2024
alignenterprise.com
Camp Hill, PA
<25
Business Services
The job skills required for IT Technician Level II include Troubleshooting, Customer Service, IT Support, Networking, Help Desk, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Technician Level II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Technician Level II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Technician Level II positions, which can be used as a reference in future career path planning. As an IT Technician Level II, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Technician Level II. You can explore the career advancement for an IT Technician Level II below and select your interested title to get hiring information.