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Umassfive College Federal Credit Union
Northampton, MA | Full Time
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Member Service Specialist
$37k-45k (estimate)
Full Time | Banking 2 Months Ago
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Umassfive College Federal Credit Union is Hiring a Member Service Specialist Near Northampton, MA

Want to be part of an organization that makes a difference? Come join our team!

Position Summary:

It is the responsibility of the Member Service Specialist to uncover and deliver ways to (1) save or make money for the member; (2) save them time or provide a convenience; (3) provide peace-of-mind for the member; or (4) generally improve the member’s financial knowledge. This will be accomplished by performing a variety of member service duties, including: establishing memberships, opening accounts, interviewing members for consumer and equity loans, disbursing loans, identifying members’ needs and providing services and products in their best interest. Refer members to the appropriate party for specialty financial services such as investment counseling, first mortgage applications, etc. Perform various Teller transactions, such as deposits, withdrawals, loan payments, and transfers. Educate members on financial topics, providing basic financial coaching services as needed. 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$37k-45k (estimate)

POST DATE

04/22/2023

EXPIRATION DATE

06/25/2024

WEBSITE

umassfive.coop

HEADQUARTERS

NORTHAMPTON, MA

SIZE

50 - 100

FOUNDED

1967

REVENUE

$10M - $50M

INDUSTRY

Banking

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About Umassfive College Federal Credit Union

As an independent not-for-profit cooperative financial institution, UMassFive College Federal Credit Union is owned by and operated exclusively for the benefit of our members. Our members include employees, students, and family members of the University of Massachusetts and the Five College systems. We also serve several smaller local educational and service organizations.

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