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Job Title: Chargeback SpecialistLocation: North Wales,PA,19454Duration: 6 months
Position Summary:
The Chargeback Processing Sr Specialist will be responsible for the timely review and validation of debit memos submitted for chargebacks through Revitas CARS with complete accuracy. The incumbent will also resolve chargeback errors, communicate with wholesalers on a daily basis and manage chargeback accounts resulting in more than $12B in annual chargebacks. Proper issuance of chargebacks allows for indirect sales data to reflect accurate data used for sales and customer incentives and profitability analysis. Essential Duties & Responsibilities: 1.Analyze daily chargeback transactions to ensure chargebacks are accurately issued within 3-5 days in Revitas CARS system.Primary analyst responsible for researching and investigating chargeback errors to proactively mitigate systematic issues with accounts. Provide analysis of accounts for management review. 30%
2. Primary contact for customers, national account managers and inter-departmental areas (pricing, accounts receivable, government pricing, finance, returns, rebates, IT and EDI). Act as lead and expert in all aspects of Wholesaler accounts. Ability to identify issues with accounts that could lead to revenue leakage and notify management while providing potential solutions to resolve issues.
20%
3. Provide analytical review of indirect sales reporting to Client Account Managers, Branded Business Unit and Government Pricing team. Provide chargeback and indirect sales data for management review to ensure customers are not overpaid and customer performance is accurately reflected in reporting. 15%
4. Manage relationship with Wholesalers to identify, fix and resolve chargeback related issues. Responsible for scheduling and leading regularly scheduled Wholesaler conference calls to address issues and mitigate rejections to save time on the reprocessing of errors and minimize expensive rework for client and customers. 15%
5. Analyze customer deductions to determine if valid and work closely with the Accounts Receivable team to provide support to resolve chargeback deductions reconciliation issues. 15%
6. Primary contact for internal and external chargeback audits. All other projects and responsibilities as assigned 5%
Position Requirements: Education Required:High School Diploma or GED required Education PreferredBachelor’s Degree preferred Experience Required:3 years’ experience in a corporate or pharmaceutical setting in functions such as Accounting, Finance, Customer Service, Marketing, Memberships/Chargebacks or performing analysis in a corporate environment. Equivalent combination of education and experience will be considered. Experience Preferred:Pharmaceutical industry experience Specialized or Technical Knowledge, License, Certifications needed: Proficient in Word, Excel, and familiarity with internet; experience withRevitas CARS preferred.
Regards,Monil PatelTechnical RecruiterIntegrated Resources, Inc(732) 844-8747 Ext.338monil @irionline.com
Full Time
$39k-48k (estimate)
03/13/2024
07/20/2024
BONITA SPRINGS, FL
50 - 100
2014
$10M - $50M
The job skills required for CHARGEBACK SPECIALIST include Customer Service, Analysis, etc. Having related job skills and expertise will give you an advantage when applying to be a CHARGEBACK SPECIALIST. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CHARGEBACK SPECIALIST. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CHARGEBACK SPECIALIST positions, which can be used as a reference in future career path planning. As a CHARGEBACK SPECIALIST, it can be promoted into senior positions as a Merchant Chargeback Analyst Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CHARGEBACK SPECIALIST. You can explore the career advancement for a CHARGEBACK SPECIALIST below and select your interested title to get hiring information.