2 Jobs in North Bennington, VT
National Hanger Company is Hiring a Customer Support Representative Near North Bennington, VT
- Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
- Troubleshoot customer issues over the phone.
- Facilitate a balance between company policy and customer experience regarding decision making.
- Manage issues in the best interest of both customer and company.
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience.
- Enter appropriate data utilizing AS400 software.
- Generate sales orders and work closely with Manufacturing to develop realistic schedules for meeting these orders.
- Work closely with Sales and Manufacturing groups to achieve 100% Customer Satisfaction.
- Other duties as required or assigned by Supervisor.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time
Durable Manufacturing
$37k-46k (estimate)
01/28/2023
09/04/2024
nahanco.com
NORTH BENNINGTON, VT
50 - 100
1925
MICHELE PILCHER
$10M - $50M
Durable Manufacturing
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About National Hanger Company
National Hanger Company (NAHANCO) is the largest US Manufacturer of Retail Garment Hangers and has been The Retail Source since 1925. We occupy a unique position in the Store Supplies Industry; unlike other distributors, we ARE the Manufacturer and have the ability to create custom color hangers, custom sizing tools and custom imprinted hangers both abroad and on site. In addition, NAHANCO is a premier importer of Retail Store Supply Products and Store Fixtures. We carry the largest domestic inventory of all store supply products including Clothes Hangers, Size Dividers & Size Markers, Tagging ...
& Pricing Supplies, Jiffy Steamers, Merchandise Displays, Clothing Racks, Garment Bags, Display Forms, Sign Holders, Packaging, Backroom & Dressing Room Supplies and so much more. We specialize in Building Brand Image with our Custom Clothes Hangers and Visual Displays. NAHANCO is a US Customer Service based small business with experienced specialists to assist customers with their shopping experience. We are here to help.
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The job skills required for Customer Support Representative include Customer Service, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
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Be as polite as possible when talking to clients over the phone.
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Consider using database to record activities and research product information.
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Learn to refer to other service or technical departments for follow up as needed.
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Understand the customer’s expectations.
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Step 3: View the best colleges and universities for Customer Support Representative.
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