Guest Room Attendants are responsible for the cleanliness of guest rooms and the comfort as set by the hotel procedures and standards.

Benefits

401K retirement program with employer match

You work hard and deserve time to unwind and relax.

That’s why we offer paid time off including vacation days, personal days and holidays

Hotel discounts throughout Main Street Hospitality’s hotel portfolio

Career development, child reimbursement and more!

Responsibilities

In addition to ensuring that the guestrooms at the hotel are immaculately cleaned per hotel cleaning standards, the Guest Room Attendants are also responsible for stocking linen rooms and storage areas with clean linens, retrieving and delivering guest request items as needed to arriving guests, and replenishing of guest supplies.

Keeps all guest room or private residences, vacuumed and dusted.

Makes sure mirrors, furniture, floors, bathroom fixtures Are clean, mark-free, and ensures equipment in all guest rooms are in working order

Has a set number of rooms to clean during a shift and / or specifically assigned a set number of room(s) to detail clean in accordance to our Perfect Room Program (PRP).

Removes dirty towels and sheets and replaces them with clean ones from the linen storage closets.

Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom, kitchen areas) according to procedure

Makes bed

Stocking of guest linen to the appropriate storage areas and guest rooms

Retrieving and delivering guest request as needed, replenishing of guest amenities (i.e.

Replenishing of coffee / tea supplies, its accompaniments, and mini-bar items

Placing rooms in turndown status when being cleaned.

Inspects and releases own rooms (but not limited), ensuring all standards are met to standard and any deficiencies corrected

Qualifications

Ability to read, write and read English

Previous Housekeeping experience preferred, but not required

Holidays / weekends are a must

Warm and engaging personality with good communication and interpersonal skills, especially verbal, with management, co-workers, guests, and other parties

Very self-confident and mature; able to manage systems, employees, and demanding guests

Extremely self-sufficient with good analytical, administrative, and problem-solving skills

Good discretion and independent judgment in evaluating data and determining courses of action

Ability to interpret, and implement management policies or operating practices

Good self-discipline with an ability to complete tasks independently

Ability to manage multiple tasks, issues, co-workers, and guests in stressful situations and take responsibility in a professional manner

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Last updated : 2024-05-24