Responsibilities

• Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).
• Defines customers’ needs and functionality in a service development cycle.
• Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
• Installs, configures, and tests operating systems, application software, and system management tools
• Implements warranty and support activities.
• Plans and implements system automation as required for better efficiency.
• Oversees the development of customized software and hardware requirement.
• Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.
• Deals with work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.
• Selecting the best possible solutions using knowledge of a wide range of available technologies.
• Anticipating potential issues or bottlenecks and identifying possible solutions.
• Troubleshooting and resolving all technical issues when they arise.
• Liaising with vendors and keeping relevant stakeholders up to date with developments.

Requirements

• Bachelor’s Degree in Electrical Engineering or Computer Science
• Minimum of 3 years’ experience in consumer electronics or home automation
• Exceptional knowledge of communication protocol technologies (Bluetooth, RF, Zigbee, Z-Wave, Thread)
• Experience in developing software / firmware systems for consumer electronics
• Experience in the development and testing of APPs
• Experience in the development of product integration with home automation (Google Home, Amazon Alexa, Apple Homekit/Siri, Samsung Smartthings)