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Riverview Health
Noblesville, IN | Full Time
$33k-41k (estimate)
6 Months Ago
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Patient Access Spec
Riverview Health Noblesville, IN
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$33k-41k (estimate)
Full Time 6 Months Ago
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Riverview Health is Hiring a Patient Access Spec Near Noblesville, IN

Job Summary
The Patient Access Specialist will ensure the quality of patient registrations by obtaining thorough and accurate information in a timely and efficient manner. The Patient Access Specialist interacts and coordinates with other hospital departments and/or Physician staff to ensure quality care for all patients.
Job Responsibilities
  • Possess accuracy skills to ensures that all documents are properly signed and witnessed as required. Maintain and apply knowledge of current registration requirements.
  • Advise and coordinate patient account information with other department staff, clinical staff and or UR/Case management. Ability to work well under pressure and remain calm while maintaining positive patient and physician relations.
  • Recognize accounts that should be referred to management for assistance. Evaluate patient visits/registrations and make recommendations for corrections as needed.
  • Calls insurance companies for precertification's and authorizations. Serves as a patient resource in matters concerning up-front collections based upon covered benefits and in accordance with hospital policy.
  • Complete inventory and order specific supplies for department and keep supplies in proper storage areas so supplies and equipment are readily accessible
  • Maintain compliance with EMTALA and HIPAA rules and regulations. The Specialist will interview the patient/guarantor to obtain complete demographic, clinical, billing, insurance, and financial information.
  • The Patient Access Specialist will be trained to work all areas of Patient Registration and Switchboard daily operations. Responsible to train other Patient Access Associates in all duties.
  • Must be able to perform other duties as assigned.
  • SPECIFIC MEASURABLE OBJECTIVES FOR PATIENT ACCESS SPECIALIST INCLUDE: Must maintain an annual appraisal score of 2.0 or greater. Consistently, be able to register 40 patients per 8-hour shift with the possibility of more than 40 if work load dictates. If working non-patient registrations during this 8-hour shift, consistently register around 60 per day. Each Specialist is expected to maintain a 3% or less weekly error rate.
Education Requirements
  • Minimum: High School Diploma or equivalent.
  • Preferred: High School Diploma and Certified HealthCare Access Associate (CHAA) Certification or national recognized PFS Certification
Experience Requirements
  • Minimum: three (3) or more years of customer service or related experience.
  • Preferred: Three (3) or more years experience in Patient Access Registration in an acute care hospital and/or physician office setting.
License/Certification Requirements
  • Minimum: None

Job Summary

JOB TYPE

Full Time

SALARY

$31k-39k (estimate)

POST DATE

06/17/2024

EXPIRATION DATE

07/05/2024

WEBSITE

riverview.org

HEADQUARTERS

SHERIDAN, IN

SIZE

<25

FOUNDED

1909

CEO

ERIC MARCOTTE

REVENUE

<$5M

INDUSTRY

Ambulatory Healthcare Services

Related Companies
About Riverview Health

Riverview Health is comprised of a full-service, 156-bed hospital in Noblesville, a 16-bed hospital in Westfield, as well as freestanding combined ER and urgent care facilities. Also included are more than 25 primary, immediate and specialty-care facilities in Hamilton County. Riverview Health provides comprehensive inpatient and outpatient services in more than 35 healthcare specialties and has been frequently recognized for its clinical and service excellence, including being named America's 100 Best Hospitals for Orthopedic Surgery by Healthgrades and earning the Healthgrades Outstanding Pa ... tient Experience award. For more information on Riverview Health, visit riverview.org.Together, we provide comprehensive inpatient and outpatient services in more than 35 healthcare specialtiesand have been frequently recognized for our clinical and service excellence. A wide range of services is provided at our main campuslocated at 395 Westfield Rd. in Noblesvilleincluding comprehensive care in heart & vascular, orthopedics, advanced emergency services and a vast array of women's health services. As one of the largest employers in Hamilton County, Riverview Health employs more than 1,400 employees, thereby having a significant impact on the local economy. Riverview Health is owned by the county and does not receive tax dollars for operating expenses. More
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The following is the career advancement route for Patient Access Spec positions, which can be used as a reference in future career path planning. As a Patient Access Spec, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Spec. You can explore the career advancement for a Patient Access Spec below and select your interested title to get hiring information.

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