Overview:
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under the direction of the management of the Clinical Engineering Department the incumbent will perform integration and maintenance work on medical equipment. Perform preventative maintenance and trouble shoot problems with highly sophisticated mechanical, electrical, hydraulic and computer based technology. The incumbent will provide training to colleagues, vendors and other personnel of the Yale New Haven Health System. They will attend clinical education sessions to educate staff, students and others on the operation, hazards and healthcare necessity of the equipment.
EEO/AA/Disability/Veteran
Responsibilities:

• 1. Performs inspection, testing and preventative maintenance according to the Joint Commission, OSHA, other accrediting bodies and departmental standards of all equipment assigned to insure that it functions in a safe and proper manner. For a normal working year the technician will have quantifiable goals to achieve in total number of scheduled maintenance work orders to be completed per year.
• 2. Works from drawings, technical manuals, and other specifications to troubleshoot and repair medical and related equipment. The work will be measured for efficiency through turnaround time. In the realm of scheduled maintenance all work orders are to be completed within 60 days of assignment.
• 3. Troubleshoots equipment in a logical sequence which results in the proper identification and correction of malfunctions in a timely manner. Reactive maintenance requires the technician to communicate with all relevant resources for timely repair of equipment, work orders should take no longer than 5 business days to complete and return equipment to service.
• 4. Serves as a resource to the general operation of medical equipment for front line patient care areas and contracting departments. To ensure timeliness of response to customers there will be measurement and scoring of the response timing to service requests assigned to the technician.
• 5. Contributes to the creation and upkeep of orientation materials for new hires into the department.
• 6. Personal goals and team building success factors will also be part of the performance assessment of the position by the discretion of management.

Qualifications:

EDUCATION

Certification and/or proven record of training in the maintenance of technologically advanced equipment required. An associate's degree in a technical field through mechanical, electrical, biomedical or other proven comparable education level required. Bachelor's level degree in electrical, mechanical, or biomedical technical training is preferable.

EXPERIENCE

Thorough knowledge of technologically advanced equipment with a minimum of three (3) years experience and proof of cost savings through personal maintenance efforts. OR Thorough knowledge of technologically advanced medical equipment with a minimum of one (1) year experience, and associate's degree in related field OR Thorough knowledge of technologically advanced medical equipment with a minimum of internship and bachelor's degree in related field.

SPECIAL SKILLS

Demonstrated capability and success in customer communication. Must be proficient use electronic schematics, blueprints, troubleshooting manuals, and direction provided via phone. Must be available to have flexibility in scheduling based on the needs of the hospital to minimize impact on patient care activities. Knowledge and daily use of safety policies, procedures, personal protective equipment, safety data sheets, and universal precautions. Ability to effectively lead the work of others. Ability to prioritize and handle high-pressure situations.