This is a remote position.
DISCLAIMER: This job posting is intended for active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are currently reside in the US/Canada during their application process.
Salary: $62,000 - $72,000 per annum
Experience Required: Minimum 1 year of project experience
Responsibilities:

• Designs and implements, configures, and manages solutions within the following systems, products, and services: Microsoft Windows Server Systems, Microsoft Exchange, Active Directory, SharePoint, Microsoft Office 365 & Azure Cloud, Linux Systems, and VMWare.
• Monitors and proactively manages supported products and services to assure their performance, availability, security, and capacity.
• Diagnoses, isolates, and resolves problems with supported technologies, products, and services. Identifies and documents the root cause.
• Serves as a point of contact representing supported technologies, products, and services to other IT groups.
• Researches, analyses, and formulates recommendations regarding technologies, products, and solutions to fulfill requirements within option care. May communicate with vendors and service providers to gain a clear understanding of product or service capabilities and costs.
• Analyze and estimate feasibility, costs, time, and work effort needed to design and implement moderately complex technical solutions.
• May lead projects with small to moderately sized scope and teams.
• May act as a consultant on special projects for multiple teams.
• Communicates with software and hardware vendors, technical support, and engineering.

Qualifications:

• Bachelor's Degree required with an emphasis in business, economics, maths, engineering, or analytics preferred (or relevant work experience). Advanced degree or certification preferred.
• Proficiency in interacting with various database and file storage systems (Examples: Oracle, Hadoop, NoSQL). Understanding of join types.
• Experience with data manipulation languages, such as SQL, required
• Knowledge of statistical concepts and analytic techniques, including descriptive statistics, forecasting, economic modeling, exploratory analysis, and variance analysis required.
• Ability to perform univariate analytic analytical techniques
• Experience using Microsoft Excel, including the use of pivot tables, formulas, macros, VBA, charts/graphs
• Experience with visualization tools such as Tableau, PowerBi, or QlikView.
• Strong analytical, critical, and systems-thinking thinking is required.