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Amparo is an innovative auto insurance company that aims to provide affordable, reliable insurance products to a niche base of multilingual customers.
Launched summer of 2021, Amparo is a new managing general agency (MGA) to the MA market and is poised for significant growth over the next few years, affording unique opportunities for career advancement spanning the range of insurance functions (e.
g., sales, claims, underwriting)
Your Title : Auto Liability Adjuster
Our / Your Location : Remote / Anywhere within the US
Your hours : Monday Friday 8 hours / day
Compensation : $70K plus benefits health / dental, other optional coverages, 15 vacation days, allocated sick days
You Report To : Assistant Vice President of Claims
This position is responsible for handling personal auto damage claims from the first notice of loss through resolution / settlement and payment process.
Claim types include multi-vehicle (2 or more cars) auto damage with unclear liability. Will also handle more complex auto damage claims such as non-owned vehicles, fire / theft, and potential fraud as well as non-auto, property-related damage.
You will provide quality claims handling throughout the claim lifecycle (i.e., customer contacts, coverage, investigation, evaluation, reserving, negotiation, and resolution), maintaining full compliance with internal and external quality standards and state-specific regulations.
What you will do :
Your duties include, but are not limited to :
Customer Contacts / Experience : Deliver consistent service quality throughout the claim lifecycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going communication, follow-through, and meeting commitments to achieve optimal outcome on every file.
Fulfill specific service commitments made to certain accounts.
Coverage Analysis : Review and analyze coverage and apply policy conditions, provisions, exclusions, and endorsements for auto damage claims assigned mainly in Massachusetts.
Address proper application of any deductibles and verify benefits available and coverage limits that will apply. Confirm priority of coverage (i.
e., primary, secondary, concurrent), and take into consideration other issues relevant to the jurisdiction.
Investigation / Evaluation : Investigate each claim to obtain relevant facts necessary to determine coverage, causation, extent of liability / establishment of negligence, damages, contribution potential, and exposure with respect to the various coverages provided through prompt contact with appropriate parties (e.
g., policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, etc.). Take recorded statements as necessary.
Recognize and request appropriate inspection type based on the details of the loss, and coordinate the appraisal process.
Maintain oversight of the repair process, and ensure appropriate expense handling.
As appropriate, refer claims beyond authority based on exposure and established guidelines. Recognize and forward appropriate files to subject matter experts (i.
e., Subrogation, SIU, Property, Adverse Subrogation, etc.).
As appropriate, write denial letters, Reservation of Rights, and other necessary correspondence to insureds and claimants.
May provide support to other parts of auto line of business (e.g., Total Loss, Salvage, etc.) when needed.
Perform other duties as assigned.
What you bring
At Amparo, we are committed to equal employment opportunities and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop, and retain employees.
Amparo Benefits
Last updated : 2024-05-29
Full Time
$56k-68k (estimate)
05/10/2024
08/09/2024
The job skills required for Liability adjuster include Claim Handling, Written Communication, Subrogation, Analysis, Commitment, Underwriting, etc. Having related job skills and expertise will give you an advantage when applying to be a Liability adjuster. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Liability adjuster. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Liability adjuster positions, which can be used as a reference in future career path planning. As a Liability adjuster, it can be promoted into senior positions as a Claims Adjuster II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Liability adjuster. You can explore the career advancement for a Liability adjuster below and select your interested title to get hiring information.