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FirstService Residential
FirstService Residential
Natick, MA | Full Time
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Community Manager
FirstService Residential
$108k-150k (estimate)
Full Time | Business Services 1 Month Ago
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FirstService Residential is Hiring a Community Manager Near Natick, MA

Primary Responsibilities:

  • Operational Management: Oversee and administer day-to-day operations of the
apartment management business, ensuring efficient management and high resident
satisfaction.
  • Communication: Maintain regular, transparent communication
with community owners and other stakeholders to ensure alignment and
responsiveness to their needs.
Qualifications:
  • Education: Bachelor's degree in Business Administration, Real Estate, or related
field preferred.
  • Experience: At least 3-5 years of experience in property management, with proven
success in managing multifamily residential properties.
  • Skills: Strong leadership, financial acumen, and organizational skills. Excellent
communication and interpersonal skills are essential. A valid driver's license is
required.
  • Certifications: Property management certification is highly desirable or
commitment to professional development, aiming to obtain designations such as
CPM, PCAM, ARM, or AMS.
  • Technical Skills: Proficiency in property management software and Microsoft
Office Suite. Experience with financial software and tenant management systems is
preferred.
Duties and Responsibilities:
General:
  • Ensure adherence to company policies and procedures.
  • Understand and enforce lease agreements, community rules, and the legal
requirements as per State laws.
  • Provide exemplary customer service and maintain effective communication with
team members, residents, and property owners.
  • Manage building systems and respond to after-hours emergencies.
  • Prepare and submit regular reports to corporate and regional offices.
  • Oversee office and maintenance staff, ensuring optimal performance and
compliance with standards.
Fiscal:
  • Assist in the preparation of the annual budget and manage its daily implementation.
  • Conduct financial management, record-keeping, and regular meetings with property
owners to discuss financial performance.
  • Oversee leasing, rent collection, and the eviction process as necessary.
  • Manage invoices, ensure timely payments, and oversee capital projects and property
improvements.
Physical:
  • Develop and manage specifications for all community services such as landscaping,
snow removal, and trash collection.
  • Conduct the bid process, evaluate proposals, and make recommendations to
property owners.
  • Negotiate and manage community contracts with routine service providers.
  • Conduct regular property inspections to ensure compliance with standards and
owner expectations.
Administration:
  • Maintain all property files, records, and correspondence in accordance with
company standards and legal requirements.
  • Coordinate activities with community professionals like attorneys and engineers.
  • Ensure adequate insurance coverage and manage renter communications
effectively.
Community Relations:
  • Keep the community informed about activities and updates using the property
management software.
  • Respond promptly to resident inquiries and provide necessary assistance or
direction.

Physical Requirements:

  • Capable of working extended hours, including evenings, weekends, and holidays as
necessary.
  • Able to perform physical activities such as lifting up to 25 lbs, climbing stairs, and
maneuvering in confined spaces.

Environmental Requirements:

  • Manage multiple tasks with frequent interruptions while maintaining effectiveness
under stress and in adversarial conditions.
Compensation:
  • $70,000 - $75,000/ annually
Competitive salary based on experience.
  • Comprehensive benefits package including health insurance, retirement plans, and
paid time off.

Disclaimer:

This job description is not exhaustive and may be adjusted according to business needs.
Management reserves the right to amend or assign other duties at any time.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$108k-150k (estimate)

POST DATE

05/08/2024

EXPIRATION DATE

07/07/2024

WEBSITE

fsresidential.com

HEADQUARTERS

LOS ANGELES, CA

SIZE

200 - 500

FOUNDED

2007

TYPE

Private

CEO

GREGG EVANGELHO

REVENUE

$50M - $200M

INDUSTRY

Business Services

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About FirstService Residential

FirstService Residential is a Florida-based property management company that offers HOA management and strategic planning for the residential sector across U.S. and Canada.

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