The Home Depot is Hiring a Field Service Technician (Hybrid) Near Nampa, ID
Schedule: Monday - Friday
7:00am, 8:00am, or 9:00am start time options
Position PurposeThe Field Service Technician is a skilled technician, adept at performing a full range of equipment repairs and maintaining a variety of industrial equipment found within Home Depot and external customers' retail locations and manufacturing facilities. Examples of equipment that they service may include, but is not limited to, paint shakers, carpet carousels, checkout stands, blind cutting machines, shopping carts, lifts, and more. This technician generally conducts maintenance and repairs in various locations within a reasonable radius of their home.
A Field Service Technician is also referred to as a Field Service Professional (FSP).
Includes Field Service Professional, Hybrid position (same HRIS Job Code) Basic and Complex repairs; combines MSP & FSP.
Key Responsibilities
- 30% Administrative and Communication - Utilize company technology platform to document all work performed on equipment, including labor and parts Accurately maintain, report and store parts inventory Complete and organize tech stock replenishment into company vehicle Proactively communicate with business partners and leaders regarding customer needs, parts and servicing of equipment to provide excellent customer service Effectively communicate with customers regarding service requested and provided.
- 10% Compliance and Safety - Perform all work and assignments in accordance with proper safety practices Adhere to all THD and Safety rules and regulations Use sound judgment to address and eliminate safety related issues. Comply with company safety, driving and vehicle standards Complete pre and post vehicle inspections
- 60% Repair and Maintenance - Diagnose, repair and perform preventive maintenance on industrial equipment both mechanically and electrically Perform proper inspections and testing of customer equipment aligned with preventive maintenance Be available and accessible by phone and tablet during work schedule in order to provide excellent customer service Perform other responsibilities and duties as required
- This Position typically reports to Region Equipment Services Manager
- This Position has 0 Direct Reports
- Typically requires overnight travel less than 10% of the time.
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
- Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
- Working conditions are indoors and outdoors including exposure to extreme temperatures, working around fumes, oils and chemicals. Exposure to loud noises, tools and equipment. Periods of prolonged standing or walking.
- Daily driving in local market/territory.
- Limited overnight travel in select markets.
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Must have valid Drivers' License for your employment state
- At least 1 year of experience troubleshooting and repairing equipment and conducting preventive maintenance on industrial and commercial equipment
- Ability to read and interpret mechanical, hydraulic, pneumatic, or electrical schematics
- Versatile equipment maintenance repair skill set
- Ability to adhere to OSHA regulations including, but not limited to fall protection, lock-out tag-out procedures
- Must reside within 15-20 miles of the target city
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Good written and verbal communications skills
- Be a self-starter and have the ability to work independently driving customer satisfaction with a passion for equipment maintenance
- Ability to consistently and accurately document work performed
- Working knowledge of Microsoft Office Suite
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
- Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
- Excellent written and verbal communication skills
- 3 years of relevant work experience repairing and maintaining equipment
- Working knowledge of Microsoft Office Suite
- Have standard tools used in the craft.
- Working knowledge of handheld technology (smartphone, laptop, tablet)
- Ability to sit, stand and drive for extended periods of time. Lift 80 lbs. Climb 15 ft
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
- No additional education
- 1
- No additional years of experience
- None
- None
- None
- Action Oriented
- Being Resilient
- Manages Ambiguity
- Nimble Learning
- Collaborates
- Plans and Aligns
- Situational Adaptability
- Balances Stakeholders
- Builds Networks
- Communicates Effectively
- Customer Focus
- Interpersonal Savvy
- Manages Conflict
- Resourcefulness
Job Summary
Full Time
$54k-70k (estimate)
01/19/2024
07/02/2024
The job skills required for Field Service Technician (Hybrid) include Field Service, Customer Service, Repairing, Leadership, Communicates Effectively, Schematic, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician (Hybrid). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician (Hybrid). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician (Hybrid) positions, which can be used as a reference in future career path planning. As a Field Service Technician (Hybrid), it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician (Hybrid). You can explore the career advancement for a Field Service Technician (Hybrid) below and select your interested title to get hiring information.
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