JOB SUMMARY: An Information Systems Technician is responsible for the operation, programming, and configuration of many pieces of electronics, hardware and software. IS Techs also investigate, troubleshoot, and resolve end-user problems.

ESSENTIAL FUNCTIONS LEVEL I:

1. Wired & wireless network troubleshooting (including network config and DNS troubleshooting)

2. Install/verify software updates as needed (windows updates, anti-virus)

3. Computer and peripherals asset management (taking inventory and logging where computers, monitors, printers, etc. are physically located verifying asset tags are affixed; logging disposed equipment)

4. Hardware installation (setting up new computers, printers, & scanners; installation of add-on cards)

5. Physical hardware maintenance

6. Software installation (Windows, MS Office and various other vendor specific software)

7. Understanding of Windows workstation services (DNS client, windows networking, print spooler, etc.)

8. Act as liaison between end users and software vendors, including, but not limited to Electronic Health Record, Electronic Dental Record, and X-Ray imaging software.

9. Responsible for setting up user accounts, including, but not limited to, local active directory, network, electronic medical record, training software, email, and b2b sites for insurance verifications.

10. If bilingual, translates in Spanish between non-Spanish speaking staff and Spanish speaking patients as requested.SpanishSpanish

11. Performs all other duties as assigned.

ESSENTIAL FUNCTIONS LEVEL II, AS ASSIGNED:

12. Perform pharmacy inventory spot checks monthly, with a full inventory annually

13. Download Nurseline triage and summary reports daily to both the IT location as well as a network share where Medical Records can access triage reports

14. Organizing and maintaining spare IT inventory

15. Update and maintain social media, internet, and intranet presences

ESSENTIAL FUNCTIONS LEVEL III, BACKUP AS NEEDED:

16. Mine enterprise systems and applications for knowledge and information that enhances business processes, working with leadership on supplying data elements as needed.

EDUCATION:

High School diploma or equivalent

EXPERIENCE: A minimum of two years of information system management strongly preferred.

LICENSURE:

None required.

ETCHSI offers an extensive benefits package including, but not limited to:

• Competitive pay
• Medical, dental and life insurance
• Paid time off (PTO)/ paid holidays
• Retirement plan

Applications are available at the following locations:

· Website: www.etchc.com

· 1309 S. University Drive, Nacogdoches, TX 75964

· 1210 Douglass Road, Nacogdoches, TX 75964

Or

Mail a resume, , to:

ETCHSI Human Resources

PO Box 632040

Nacogdoches, TX 75963-2040

NO PHONE CALLS PLEASE

ETCHS is a not-for profit 501(c)(3) corporation and an EEOE. This non-profit corporation is a Health Center Program grantee through the US Department of Health and Human Services (HHS) under Section 330(e) of the Public Health Service (PHS) Act (42 U.S.C. §254b). ETCHS is deemed to be an employee of the US Public Health Service (PHS) under 42 U.S.C. §§233(g)-(n) with respect to certain health or health-related claims, including professional liability claims, for itself and its covered individuals acting within ETCHS’ approved scope of services.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Experience level:

• 2 years

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person