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South Shore Health
Norwell, MA | Full Time
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South Shore Health System
Norwell, MA | Full Time
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CareWell Urgent Care
Norwell, MA | Full Time
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CareWell Urgent Care
Norwell, MA | Full Time
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Universal Health Services Inc.
Norwell, MA | Full Time
$69k-86k (estimate)
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CareWell Urgent Care
Norwell, MA | Part Time
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UHS
NORWELL, MA | Full Time
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9 Months Ago
Appointment scheduler
$40k-49k (estimate)
Full Time 2 Months Ago
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South Shore Health is Hiring an Appointment scheduler Near Norwell, MA

If you are an existing employee of South Shore Health then please apply through the internal career site.Requisition NumberR-16381
FacilityLOC0027 - 141 Longwater Norwell141 Longwater Drive Norwell, MA 02061
Department NameSMC Central Scheduling
StatusPart time
Budgeted Hours20
ShiftVaried Shifts (United States of America)
Will serve as primary point of contact for all inbound calls to South Shore Medical Center’s Centralized Contact Center. Will be responsible to perform a wide variety of functions including scheduling of patient appointments, collecting demographic information, verifying insurance information processing patient requests including prescription refills, distributing/responding to inquiries received via website and fax; and additional functions as directed.
Essential Functions
  • Schedule patient appointments following provider template for assigned department(s); recite all appointment information back to patient including: appoint duration, date, time provider and location.
  • Maintains consistent compliance with quality standards
  • Work collaboratively with administrative and clinical staff of assigned department(s)
  • Maintain comprehensive knowledge-base of scheduling rules for assigned department(s)
  • Register new patients; verify personal and insurance information; update as required
  • Assist with rescheduling patient appointments at the direction of the department Manager
  • Answer calls in a timely, courteous and helpful manner; end calls with standard closing question. (May I help you with anything else?)
  • May be required to learn and perform all operator functions to provide support as needed or assigned
  • Assists with the training of new employees upon request
  • Maintain effective level of productivity at all times
  • Willingly accept special assignments
  • Maintain work area in a neat and orderly manner
  • Have knowledge of and adhere to the SSMC Mission Statement and all SSMC policies and procedures
Job RequirementsMinimum EducationHigh school diploma or equivalent-Required
Two (2) years of college preferred
Minimum Work Experience1 Year medical office experience Required
Epic Experience PreferredRequired additional Knowledge and AbilitiesExcellent verbal and written communication skills
Excellent computer skills with knowledge of various software applications
Knowledge of various insurance requirements
Excellent interpersonal skills
Ability to meet demanding deadlines and balance multiple tasks
Detail oriented with excellent organizational and prioritization skills
Must demonstrate computer proficiency through efficient use of the electronic medical record, patient registration/billing system, email, SSMC intranet & other computer software as required
M - TH 1PM to 6PM
Responsibilities If RequiredEducation if Required:

Job Summary

JOB TYPE

Part Time

SALARY

$40k-49k (estimate)

POST DATE

04/12/2023

EXPIRATION DATE

06/19/2024

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The job skills required for Appointment scheduler include Scheduling, Billing, Patient Registration, Written Communication, Triage, etc. Having related job skills and expertise will give you an advantage when applying to be an Appointment scheduler. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Appointment scheduler. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Appointment scheduler positions, which can be used as a reference in future career path planning. As an Appointment scheduler, it can be promoted into senior positions as a Business Office Supervisor- Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Appointment scheduler. You can explore the career advancement for an Appointment scheduler below and select your interested title to get hiring information.

If you are interested in becoming an Appointment Scheduler, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Appointment Scheduler for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Appointment Scheduler job description and responsibilities

Pay attention to the procedures listed on the appointment scheduling page.

02/08/2022: Lawrence, MA

An appointment scheduler organizes patient appointments, schedules procedures, and coordinates office visits according to physician and patient availability.

03/19/2022: Green Bay, WI

Prior to a patient appointment, these medical professionals place outgoing calls to confirm, reschedule, or cancel visitations.

03/10/2022: Kingsport, TN

Scheduling duties like negotiating follow-ups, sending reminders, and creating new appointments are all pivotal to a successful clinical workflow.

03/17/2022: Durham, NC

The medical assistant enters the patient’s name, the name of the physician, and the date and time of the new appointment on the card.

02/16/2022: Philadelphia, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Appointment Scheduler jobs

Online appointment booking software helps even the non-tech savvy patients easily book an appointment.

03/20/2022: Lawrence, MA

With appointment scheduling, the doctors and other staff know what’s on the plate for that day.

04/16/2022: Olympia, WA

Usually the daily appointment schedule contains the patients’ names and telephone numbers and the reasons for their visits (e.g., new patient, physical examination, recheck).

03/02/2022: Topeka, KS

Office staff usually schedules the appointment, making every effort to accommodate the patient’s request.

02/02/2022: Denver, CO

The appointment should be scheduled as close as possible to the date specified by the physician.

02/19/2022: Boston, MA

Step 3: View the best colleges and universities for Appointment Scheduler.

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