Job Details

Essential Qualifications:

Certifications/Licensures:

• Veterans are preferred
• Relevant certification(s) and/or licensure preferred; Preference will be given certified candidates;
• Valid driver’s license and the ability to obtain and maintain WestCare’s vehicle insurance is required.

Education:

• Graduation from an accredited four-year college with a degree in Counseling, Criminal Justice, Social Work, Psychology or other field related to the position is preferred;
• High School Diploma or equivalent is required.

Experience and Competencies:

• At least one (1) year of experience in a comparable role is required;
• Proficiency in Microsoft Word, Excel, Outlook, and Office required;
• Familiarity with and knowledge of data collection tools (e.g. standardized instruments, surveys, information obtained from database, etc.) required;
• Ability to create databases in Excel, SPSS, etc. required;
• Basic understanding of statistical data and the construction of variables required;
• Familiarity with basic graphic programs such as Microsoft PowerPoint required;
• Ability to interpret basic statistics required;
• Ability to work with multi-disciplinary teams required;
• Ability to organize, handle multiple responsibilities, and prioritize appropriately;
• Ability to communicate accurately and responsibly with internal and external teams;
• Ability to work collaboratively with others in a manner that is pleasant and professional;
• Ability to work well, both individually and as part of a team;
• Excellent verbal and written communication skills

Working Conditions:

• Work is primarily performed in an office, emergency shelter setting and field work;
• Some outdoor activities and travel between multiple locations will be required;
• Regular and prompt attendance is required throughout employment.

Essential Physical and Mental Demands of the Job

The employee must be able to perform the following essential duties and activities with or without accommodation:

Physical Demands:

• Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files).
• Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.
• Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.
• Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.
• Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility.
• The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.

Mental Demands:

• Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.
• Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.
• Requires the ability to work under stress and in emotionally charged settings.
• Requires the ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.