```Duties```
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Schedule service appointments and communicate with customers regarding the status of their vehicles
- Prepare repair orders and obtain necessary approvals for repairs
- Coordinate with service technicians to ensure timely completion of repairs
- Provide estimates for repair costs and explain them to customers
- Assist customers with selecting appropriate services and products for their vehicles
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and transactions

```Requirements```
- Previous experience as a Service Writer or in a similar role preferred
- Strong mechanical knowledge and understanding of automotive service and repair processes
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient computer skills, including experience with automotive service software systems
- Detail-oriented with strong organizational skills
- Cash handling experience is a plus

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.

Job Type: Full-time

Pay: $55,000.00 - $90,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off

Day range:

• Monday to Friday
• No weekends

Shift:

• Day shift
• No nights

Work Location: In person