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Yard-Nique is currently looking for an Account Manager for our Maintenance team. We are an experienced leader in our industry and provide a diverse array of products and services. This position will train under and assist an experienced Account Manager in managing a portfolio of maintenance contracts to a wide variety of customers.
To be successful and thrive with our company you must:
· Be driven, disciplined and focused
· Build strong relationships through trust, hard work and determination
· Develop and maintain landscape maintenance contracts specific to our customer's needs and vision
· Make a commitment to Safety, Customer service standards and Quality an unwavering priority
· Utilize your previous experience and people skills to be an effective teammate and leader
· Understand and own your business.
Responsibilities:
· Manage all aspects of a commercial landscape maintenance portfolio, including customer service ideals, enhancement sales, and quality and production expectations.
· Anticipate customer problems and concerns and take action to meet and exceed customer expectations
· Build and maintain proactive communication and positive business relationships with residential and commercial clients, property managers, HOAs and other stakeholders
· Work collaboratively with peer managers on various projects
· Manage quality control of the portfolio to include assisting with property evaluations and client meetings to assess needs and client satisfaction; troubleshoot problems when necessary
· Responsible for financial management and profitability goals of department: Interpretation and management of job cost reports, capital expenditures, and small tool budgets
· Proactively conduct property evaluations and client meetings to assess needs and client satisfaction; troubleshoot problems when necessary. Attend board meetings when requested
· Effectively manage the activities of maintenance crews of 3-5 employees; communicate with Crew Leaders on a daily basis to ensure work schedules are adhered to in a safe and efficient manner, and ensure employee time is reported accurately
· Provide supervision and develop employees through positive interactions, giving feedback and providing on-the-job training
· Coordinate associated equipment, manpower, and procure necessary materials
· Engage in on-the-job and cross-training with colleagues of other Yard-Nique divisions and departments
· Establish and maintain safety and security at jobsites for all employees and customers
Position Requirements:
· Effectively coach and manage employees on a daily basis
· Basic knowledge of landscape maintenance techniques, plant identification and irrigation techniques preferred
· Ability to build positive relationships with customers and employees at all levels in the organization
· Adaptability and sound judgment when faced with multiple competing priorities
· Basic proficiency with Microsoft Outlook, Excel, Word
Basic Qualifications:
AS or BS degree in Horticulture, Construction, or related field, preferred
Minimum 3-5 years related experience
Ability to work with minimal supervision
Excellent verbal and written communication skills
Job Type: Full-time
Pay: Negotiable based on experience
Full Time
$57k-77k (estimate)
05/31/2024
07/30/2024
The job skills required for Landscape Maintenance Account Manager include Customer Service, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Landscape Maintenance Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Landscape Maintenance Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Landscape Maintenance Account Manager positions, which can be used as a reference in future career path planning. As a Landscape Maintenance Account Manager, it can be promoted into senior positions as a Building and Grounds Supervisor I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Landscape Maintenance Account Manager. You can explore the career advancement for a Landscape Maintenance Account Manager below and select your interested title to get hiring information.