Job description

Fitness Machine Technicians of the PNW is seeking a assistant parts manager that is self-motivated, responsible, hard-working, punctual, and organized.

The candidate must have excellent communication skills, computer skills and a willingness to work directly with customers and technicians to deliver superior customer service.

Assistant Parts Manager with Fitness Machine Technicians is a mostly remote position, managing parts to repair all types of fitness machines.

Training for this position will require 1 week on site with technicians as well as training in office / zoom training on software

Job Type : Part Time (20-30 hours a week)

Monthly technical allowance

RESPONSIBILITIES

Manage and complete all parts ordering : accurately order parts based on initial estimates and reports; Communicate with parts vendors to order parts as needed;

Partner with Repair technicians to ensure parts accuracy

• Communicate thoughtfully, clearly and professionally with customers on phone and email.
• Manage daily calls from technicians for any parts clarification needed.
• Complete reports and paperwork as needed for daily job tasks and answer incoming calls as needed.

On occasion will need to assist a technician in the field.

REQUIREMENTS

• Mechanical and electrical knowledge and a general understand of fitness equipment
• A self-starter with highly developed problem-solving skills
• Ability to plan, organize, and manage a variety of tasks independently
• Strong computer skills and the ability to learn new software
• Access to consistent internet / wifi access and phone
• 2 professional and 1 personal, totalling 3 references

PREFERRED

• Experience repairing fitness equipment
• 1-2 years successful experience working remotely
• Minimum 1 year experience inventory and parts ordering experience

Last updated : 2024-03-26