This position offers the opportunity to make a meaningful impact on the health and well-being of the community. If you are passionate about helping others lead healthier lives, we encourage you to apply.

This position is supported by a grant. As the need of the community and the availability of supporting grants continue, this role may expand.

Summary/Objective: An employee working as Community Health Worker with the Shasta Cascade Health Centers is responsible for assisting patients and their families navigate and access community services, health services, and adopt healthy behaviors. The CHW will work collaboratively with patients and their families, community resources, county programs and clinical staff as appropriate. The CHW will also identify barriers to care and share that information with Leadership for quality improvement.

Essential Functions:

1. Ability to maintain confidentiality

2. Support public health efforts to educate the community on infection diseases

3. Deliver information about health and wellness in ways that the community can easily understand

4. Establish positive and supportive relationships with patients and those who work within the community/county programs to foster positive experiences and outcomes

5. Motivate patients to be active and engaged in their health

6. Ability to objectively report data and identify targeted areas of program activity

7. Ability to document activities as required within the provided systems

8. Other duties as assigned

All Clinic employees are expected to:

1. Exemplify the meaning of the Clinic’s Mission, Visions and Values.

2. Maintain operations by following the Clinic’s policies and procedures, and report perceived need/s for changes.

3. Provide the highest level of service to patients.

4. Maintain confidentiality by following all applicable HIPAA regulations.

5. Respect Clinic equipment used to perform job tasks.

Community Health Worker Responsibilities:

The CHW will instrumental in building the Enhanced Care Management program for Shasta Cascade Health Centers. This role will be front facing with patients and families in order to determine if patient(s) qualify for the ECM program and then support in accessing appropriate programs for their needs. This position requires a majority of patient facing time in the community, as well as time spent collaborating with the various programs in the community that may serve as resources for patients, such as community resources centers, food banks, mental health services, public health services and more.

Work Environment:

This job operates in multiple environments:

1. a professional medical clinic environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

2. This position will also operate in the community which will be a variety of indoor and outdoor settings; ie: community/senior centers, community organizations, resource fairs, etc.

Travel:

Travel is expected for regular job duties. Travel may occasionally be required for training purposes. If personal vehicle is used for specified job-related errands or travel to/from training events, mileage will be reimbursed as specified in the Employee Handbook.

Qualifications

Education, Experience, Certifications, Licenses and Registrations:

1. High School Diploma or GED required

2. Two years working in social work, community outreach, or customer service

3. Must successfully complete an approved Community Health Worker program within 12 months of hire

4. Basic Life Support (BLS) certification, or ability to become certified.

Skills and Competencies:

1. Must be self-motivated and outgoing

2. Operate with the highest of ethical standards

3. Must be able to relate and communicate positively, effectively, and professionally with others

4. Must be able to think critically and problem solve

5. Manage multiple assignments effectively, be organized, and able to work independently with minimal supervision.

6. Remain calm in emergency situations

7. Be open to collaboration

8. Knowledge of the needs and barriers people with disabilities, seniors and financially disadvantaged people within the community face

9. Must have an understanding of the available resources within the community

10. Ability to communicate clearly and at a professional level both verbally and in writing

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing job duties, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, reach with hands and arms, and use hands and fingers.

· Ability to communicate effectively in person, by phone and by email.

· Ability to visually interpret computer screens, printed materials, memos, and other needed paperwork.

· Ability to lift or move objects weighing up to 50 pounds.

· Ability to sit, stand and walk for long periods of time.

NOTE: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Job Type: Part-time

Pay: From $21.00 per hour

Expected hours: 24 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Medical specialties:

• Primary Care
• Public Health

Schedule:

• Day shift
• Monday to Friday

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Mount Shasta, CA (Required)

Work Location: In person