11 Jobs in Mount Prospect, IL
Mizkan is Hiring a Customer service specialist Near Mount Prospect, IL
Job Description
The Customer Service Specialist processes customer orders and provides support to customers, brokers, and Sales. This person acts as liaison between Supply Chain, Sales, Operations, Accounting, and our brokers to ensure our customers get their orders on time and complete.
This position reports to the Customer Service Manager.
This job description reflects assignment of essential functions. It is not inclusive of all tasks that may be assigned. This a hybrid position requiring in office and remote work environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Provide customer service support to our customers and brokers, domestic and export
- Respond to all inquiries in a timely and professional manner and notify customers, brokers, Sales, and Customer Service Lead of all service issues
- Process incoming orders in a timely manner and ensure that all orders with pricing discrepancies are addressed with appropriate parties.
This is both manual and via EDI
- Work with Accounts Receivables Department regarding credit held orders and address deduction issues
- Act as liaison between the manufacturing plants, Supply Chain, Accounting, and the customer to ensure orders are shipped complete and on time
- Review all sales orders to guarantee they meet Mizkan America, Inc. Order Processing Policies
- Running daily and ad hoc reports utilizing Microsoft D365 reporting tools
- Perform accuracy checks on sales orders
- Electronic filing
- Complete other duties as assigned by the Customer Service Manager.
EDUCATION, EXPERIENCE, AND QUALIFICATIONS
- Associate degree is preferred, preferably in Business, Business Management, Communications or equivalent.
- Experience in a high-volume customer environment.
- Outstanding communication and people skills are essential.
- Advanced organization and time management skills with ability to manage multiple priorities, projects, and deadlines.
- Food Industry background is a plus but a minimum of 2 years’ customer service experience in a manufacturing environment is required.
- Experience working with export as well as domestic customers preferred.
- Computer literacy required.
- Intermediate to Advanced knowledge of Microsoft Office Suite with particular focus on Excel.
- This position may require working overtime to accommodate customer demands
- Weekend shifts may be required on occasion based on business needs
LI-MK1
Location(s)
1661 Feehanville Drive, Mount Prospect, Illinois 60056
Last updated : 2024-06-08
Job Summary
Full Time
Consumer Goods
$54k-69k (estimate)
06/09/2024
09/07/2024
mizkan.com
MOUNT PROSPECT, IL
1,000 - 3,000
1981
ICHIZO KOBAYASHI
$1B - $3B
Consumer Goods
Related Companies
About Mizkan
About Mizkan America Based in Mount Prospect, IL, Mizkan America is a subsidiary of the Mizkan Group, a global, family-owned company that has been Bringing Flavor To Life for more than 200 years. As one of the leading makers of condiments and sauces in the United States, Mizkan America maintains 17 manufacturing facilities that serve the retail, foodservice, specialty-Asian and food-ingredient trade channels. Since 2005, Mizkan America has seen dramatic growth and their portfolio now includes a wide variety of vinegars, Italian and Asian sauces, mustards, cooking wines, wine reductions, sushi ...
seasoning, salad dressings and peppers. Mizkan America brands include: Rag , Bertolli, Holland House, NAKANO, Natures Intent, World Harbors, Barengo, Mitsukan, Tres Hermanas, Rio Luna and Four Monks. Mizkan America is also the exclusive distributor for Angostura Bitters in North America. For more information about Mizkan America, please visit: www.Mizkan.com. About The Mizkan Group The Mizkan Group is a privately held, international food manufacturer, headquartered in Handa City, Japan, with a heritage that spans more than 200 years. Always guided by the companys Two Principles (Offer customers only the finest products; and Continually challenge the status quo), the Mizkan Group offers a line-up of well-known international brands under the Mizkan umbrella and is a leader in the liquid condiment category. The Mizkan Group has operating facilities around the globe in places including: Japan, China, the United Kingdom, the United States, Singapore, Hong Kong and Taiwan. More information about the Mizkan Group can also be found at: www.Mizkan.com.
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The job skills required for Customer service specialist include Customer Service, Microsoft Office, Time Management, Pricing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Customer Service Specialist.
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