2 Jobs in Mount Pleasant, MI
Central Michigan University is Hiring a Student advisor Near Mount Pleasant, MI
Position Summary
Provides front line service to university community relating to financial aid, student accounts, registration; conducts presentations regarding financial aid process for prospective students / families.
Required Qualifications Bachelor’s degree or equivalent combination of education and experience that equates to four years.
One year of relevant work experience.
Word processing, spreadsheet and database experience.
Strong public speaking and written communication skills.
Analytical / problem-solving skills.
Ability to deal effectively with the public and project a positive image.
Ability to perform the essential functions of the job. Preferred Qualifications Higher education experience.
Familiarity with accounting, cashiering, and SAP finance system.
Familiarity with federal / state financial aid programs. Duties & Responsibilities Cashiering Services (significant portion of your job responsibilities)
Process cash, check, and (very rarely),departmental credit card payments to student or business accounts
Process departmental deposits for University Departments
Process MasterCard travel cash advances for faculty and staff members
Request Quick Refunds for customers (these are manual refunds)
Balance your daily cashiering session and prepare the deposit for the bank.
Orientation
Presentations to parents of undergraduate students (large audience approx 500) during the summer orientation sessions.
Presentations for graduate and international students at the orientation session at the beginning of the fall / spring semesters.
Presentations to transfer students / family throughout the academic year. Account Information
Provide interpretation of student / business account questions via walk- in, email, and telephone.
Provide explanation of CMU’s financial policies to customers of CMU.
Provide explanation of the Family Education Rights and Privacy Act (FERPA) and provide Authorization to Release Information form to students
Provide payment arrangements to students with extenuating circumstances and an inability to pay.
Account Dispute Resolution
Provide verbal and written explanations of disputed charges
Reconciliation of errors, such as incorrectly applied payments, incorrect payment amounts, etc.
Provide written replies to all correspondence directed to Student Account Services and University Billing (including email)
Research and reconcile departmental deposit problems
Registration Services
Process bump cards, withdrawal cards, and also in person requests for dropping and adding (at your discretion). Collect late registration fee, payment for added course, assess the tuition to the student account (when applicable)
Provide information on class availability
Provide information on registration policy and procedures
Provide and interpret information regarding a student’s academic history at CMU
Provide official and unofficial transcripts to students
Provide students with requested forms, such as change of name form, time conflict exception form, exception to the drop deadline, exception to the withdrawal deadline, exception to the repeat course policy form, exception to the academic load policy form, etc.
Provide information / instructions on the Guest Student Application
Provide / commit to memory all registration / withdrawal deadlines within a semester
Financial Aid Services
Provide interpretation and information regarding financial aid
Provide information regarding student financial aid warning status and suspension
Advise students on loan counseling requirements for first-time borrowers
Make recommendations for possible financial aid resources
Approve and process emergency Cash Advances for students with pending financial aid
Provide students with the forms requested by financial aid-including forms related to verification, special circumstances, loan adjustments, etc.
Collection of Past Due Accounts
Follow department guidelines to actively collect past due accounts through phone, email, mail, and in person contact.
CMU Police Department
Issue temporary parking permits to vendors, temporary employees, and guests
Process payments for parking tickets
Additional Responsibilities
Respond to SASUB and OSFA email correspondence
Update / Complete the Combined Office Calendar (Registrar’s, SASUB, OSFA)
Update / Complete Money Matters publication each year
Update / Complete message boards for the Residence Halls
Train RHDs, RAs, MAs on the services the SSC provides
Ensure the security of the SSC
Activate / deactivate security systems upon arrival and departure
Check that all windows are closed / locked before closing and that blinds are open
Other duties / special projects as assigned by home offices to all SSA’s
Ensure all forms and documents are updated and available for students Supervision Exercised None.
Last updated : 2024-05-17
Job Summary
Full Time
Colleges & Universities
$44k-56k (estimate)
05/19/2024
08/15/2024
cmich.edu
LANSING, MI
3,000 - 7,500
1892
ANDREA HARDEN
$200M - $500M
Colleges & Universities
Related Companies
About Central Michigan University
At Central Michigan University, we believe every great success begins with a Fired-Up attitude. We offer a modern approach to education with innovative programs, flexible delivery modes, and a focus on career preparation. Our students graduate ready to lead in their fields. From our Mount Pleasant home and our more than 25 higher education hubs across North America, our experienced and dedicated professors bring industry experience and a student-first approach to teaching. Our more than 300 academic programs are packed with opportunity to engage and learn in the field. From day one, we provide ...
students access to some of the regions most state-of-the-art facilities, including our MakerBot Innovation Center, our Biological Station on Beaver Island, and the states newest College of Medicine. Through hands-on learning experiences, internships and research opportunities alongside professors who are also mentors and future colleagues our students graduate with an unmatched drive and confidence. When a problem needs solved, its a CMU Chippewa who will figure it out. Thats what we do.
More
Show Less
The job skills required for Student advisor include Presentation, Written Communication, Problem Solving, Word Processing, etc. Having related job skills and expertise will give you an advantage when applying to be a Student advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Student advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Student advisor positions, which can be used as a reference in future career path planning. As a Student advisor, it can be promoted into senior positions as a Career Services Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Student advisor. You can explore the career advancement for a Student advisor below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
