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At Hennessy, service advisors are the face of the service department and play a crucial role in building trust and gaining repeat business with our service customers.
As a service advisor, you are the liaison between the customer and technician and are responsible for ensuring an excellent experience.
What we offer :
What you'll do :
conduct vehicle inspection with the customer; take test drives when needed; check vehicle maintenance records; answer service calls and schedule appointments when needed
Prepare repair orders by describing symptoms, problems, and causes discovered as well as repairs and services required;
obtain approval signatures and enter repair orders into the Reynolds & Reynolds system correctly and promptly..
Establish and maintain customer relations by explaining estimates and expected completion time; obtain customer's approval of estimates and repairs;
record contact information; answer questions and concerns that arise; arrange towing and temporary transportation as needed.
Hennessy is proud to serve our community with a set of core values which guide our daily decisions and actions. They are :
Requirements
What we expect :
Working Environment & Physical Demands
Must be able to perform physical activities such as, but not limited to, lifting equipment (up to 25 lbs. unassisted), bending, standing, walking and driving vehicles.
Must be able to handle working long hours and weekends.
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl.
criminal background check, review of consumer & motor vehicle records, verification of SSN & passing drug test at a certified testing facility).
Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
Last updated : 2024-06-01
Full Time
$62k-84k (estimate)
06/02/2024
09/01/2024
The job skills required for Service advisor include Scheduling, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Service advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service advisor. Select any job title you are interested in and start to search job requirements.