JOB
Provide administrative support to internal customers, the general public and related agencies to ensure efficient flow of daily operations in the office. Maintain, update and ensure accuracy and integrity of all Sheriff’s Office records and databases. Perform general office support tasks and data transcription, create various letters, memorandums and reports, and respond to requests for access to government data.
EXAMPLE OF DUTIES
Must be able to work in a team environment, as well as independently, and work with highly confidential data. Ability to communicate orally and in written form on a daily basis with all County employees, other agency personnel, offenders, media, domestic abuse advocates and the general public is essential. Ability to perform basic mathematical tasks accurately, in addition to utilizing mathematical formulas and interpreting mathematical data. Ability to read and comprehend a variety of technical, administrative and procedural manuals and criminal and civil reports. Ability to produce reports, forms and miscellaneous documents with proper formatting, punctuation, spelling and grammar. Experience with transcription, multi-line telephone, receptionist/customer service, handling cash transactions (i.e. receipting) and working within a law enforcement agency preferred. Knowledge of and ability to analyze and interpret state and federal rules and regulations governing access to government data. Ability to tolerate extremely graphic information, including physical and sexual abuse victims and suspects. Correctly utilize the secure state eCharging website to process criminal complaints and citations (when necessary) and submit documents to Minnesota Driver and Vehicle Services (DVS). Must possess extremely high level of organization, excellent interpersonal skills and the ability to deal with stress, deadlines, emotionally volatile defendants and the general public. Ability to seek out and utilize resources and information, establish and disperse information, release information to the general public and other law enforcement agencies in accordance with the Data Privacy Law, understand and apply legal procedures related to confidentiality, make decisions in accordance with established procedure, and perform other related duties in support of the office in a timely fashion.
SUPPLEMENTAL INFORMATION
Must possess advanced word processing skills with knowledge of Microsoft Outlook, Word, Excel, Access, PowerPoint and Adobe. Knowledge of general office equipment including printers, fax machines, calculators, typewriters, shredders, permit printers and a multi-line voice over IP (VoIP) phone system. A typing speed of 60 words per minute preferred. Ability to utilize various software programs, utilize and understand several secure (state) websites, and generate and run reports from various data collection programs using custom fields, forms and templates.