Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Youll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

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• Responsible for providing guidance and daily supervision to promotions staff/function in the Marketing department.
• Supports and administers operational goals and monitors achievements of performance and profit objectives.
• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
• Develops, coordinates, and executes all retail promotions, direct mail promotions, regularly scheduled entertainment acts and special events to target retail and database customers while supporting compliance to departmental budget.
• Supports the efforts and projects of the VP of Marketing and/or Marketing Manager as requested.
• Coordinates internal support related to each special event, promotion, or entertainment for all appropriate departments; coordinates with Graphic Artist/Designer to properly fulfill all printed material requirements for promotions, special events, entertainment, and VIP parties.
• Analyzes the effectiveness and success of promotions, special events, entertainment and VIP parties.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be at least 18 years of age.
• Associate degree (A.A.) in marketing, finance or related area; or equivalent combination of education and experience. One year of administrative or special events/promotions experience required, preferably in Marketing.
• Must have excellent verbal, written, and interpersonal skills.
• Must have technical proficiency and knowledge in Microsoft Applications (Word, Excel, and Outlook)
• Possess excellent oral and written communication skills; strong client interface and presentation skills preferred.
• Must have demonstrated ability to drive toward results.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

Weve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

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Equal Opportunity Employer