The Full Time Site Manager is eligible for the following Benefits and Incentives:

• Flexible Scheduling
• Uncapped Commissions
• Top Of the Line Washes
• Great Atmosphere and Company Culture
• Competitive Pay and Benefits
• Company Wide Bonus Incentives
• MEDICAL, DENTAL, and VISION BENEFITS
• 401K plans PLUS company match
• Paid Time Off
• Advancement Opportunities
• Training

Key Duties and Responsibilities

• Direct business functions on-site, including goals and sales attainment.
• Complete cash audits weekly.
• Coordinate all site operations including accounting, sales, and improving revenue to meet growth objectives.
• Manage site operational costs, improve administration processes, and engage with vendors.
• Maintain relationships with customers, improve service, ensure sustainability, and meet business objectives through a community focus.
• Lead by example and showcase customer service, quality, and cleanliness standards.
• Continuously educate wash teams on products, services, promotions, and/or operational initiatives.
• With direction from the Regional/District Manager; implement policies, monitor, and motivate staff, and showcase a passion for developing the teams. This includes maintaining a strong relationship with District Manager and HR to uphold both work expectations and accountability to each other.
• Act as the site’s expert on the POS system, wash equipment, application processes, and service initiatives.
• Hire, promote, train, and evaluate Assistant Managers, Supervisors, and Customer Service Associates.
• Field and resolve customer or team member issues, partnering with Operations, Facilities, and/or Human Resources as needed.
• Manage the site-level customer claims process.
• Maintain proper chemical and supply inventory, completing weekly site audits and ordering.
• Ensure all opening and closing procedures are followed.
• Proactively manage labor on an hourly basis.
• Write staff schedules and manage callouts.
• Lead any other store-level operational initiatives as needed.